Customer Ratings & Reviews

We love this water cooler. It is easy to load and it is very convenient

I had a problem with the unit i called the manufacturer customer service and they replaced it at no cost. The replacement unit is great working just fine, easy to use, the bottom loading concept is a must and the customer service is really really amazing,

Love the bottom loading feature. No more lifting heavy bottles. Looks good too

good design, easy to use. I have not had any problem using it so far. buttons a bit hard to push

I had a top loader before and that was such a hassle this bottom load makes thing so much easier it’s easy to install, looks clean, and is quiet plus has a switch for the light during the night tile hours. Great buy would definitely recommend it’s worth the money.

I love this so much I drink more water now !! Definitely recommend it !

Product thusfar has need good! Does what it claims and couldnt be happier. Only con is set up instructions. Set up does not make mention of cleaning internal water resivour before the actual setting up of the unit with water jug attached. At first unit had an almost chemical taste to water. Unhooked everything and ran several cycles of water vinegar solutions thourgh after watching youtube video on how to clean internal water resivour. It's time consuming, but water tasted better after.

Great quality. Excellent service, is great for the coffee in the morning.

Great water dispenser. We’ve been using it for a while now and it still works as new.

Convienient, has room temp, cold and hot and also a night light!

Pleased with this unit so far. Temperature on hot and cold is good.

Funciona perfecto, no es ruidoso y luce bien, lo recomiendo!

Easy to setup and install. Lightweight and fast dispensing of either cold or hot water. Unit heats up or cools down water fairly quickly after switching one. Could not be more pleased with this purchase!

Nice looking unit and operates very well. Easy loading and well made. I wish I would have bought this years ago instead of renting a unit from a water delivery company.

I purchased an Avalon bottom-loading water cooler less than two years ago, and I’m extremely disappointed that it has already failed—especially given the cost of the unit. It has been used minimally by just two adults in our household, with no children, and I expected it to last much longer under such light use. To make matters worse, I was informed that Avalon is only offering to sell me replacement parts rather than standing behind the product. This response is incredibly frustrating and makes it clear that the company does not prioritize product reliability or customer satisfaction.

Really enjoy this water dispenser it’s very quiet and the cold water comes out cold and hot water very hot! Would buy again.

Water stays really cold and hot and available at the touch ot a button

Bought this for my mom and she loves it. She used to have the gallon on top the dispenser but this way it’s much easier for us to change the gallon when it runs out of water. One of the best purchases I’ve made

perfect product if you dont want the water to be seen. hot water is good and cold water.

Have you water ready for coffee and cold water anytime you need it plus a kid lock for the hot water