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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 2229 reviews

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    Rating 4.5 out of 5 stars

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    Rating 4.5 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 2,229 reviews
  • Rated 5 out of 5 stars

    Great Job installing the back up camera.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Installers did a great job I can't tell where they ran the wires from the tail gate of my 2009 Kia Sadona to the Kenwood media center in the dash. They set up and aligned the camera perfectly. I am very happy with the whole system.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Backup Camera Installation 2.7 out of 5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer removed the camera i had installed and said there was an issue with mine and said i needed a new one. I ordered the upgraded one thinking it was like the one i had. It turned out to be a cheaper version than the one i originally had. I took my original camera and had it tested and it worked fine except now the cord is cut. The installer hooked the camera up to my obd 2 so evertime i have to test me vehicle or access my obd2 i have to unplug the backup camera. Overall not really satisfied with the camera part of my installtion. Overall rating 2.75 out of 5.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service for my 4Runner.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a front camera that I bought from a third party. The BB installers were great. The camera I first bought was defective but they installed the replacement as a warranty item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks for the back-up camera installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was friendly and courteous, did his job flawlessly in less than the scheduled time! He started following me up before the actual date of the appointment, who also pointed out the missing wiring harness. He helped me with receiving the order, rescheduling, and getting this done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my backup camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seho did a fantastic job with the install and explaining how it works. There were some hiccups to getting the date and product, but these items were out of his control yet he was the one to step up and ensure I had what was needed. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Backup camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and informative of what the technician was doing and made suggestion about another product I am considering purchasing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    a bit disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My passenger side sun visor clip was broken during an installation and rather than informing me off the damage it seems as if someone took it upon his/her self to fix it by using some black adhesive. The adhesive broke loose rather quickly and I was forced to order an replacement part. The part was cheap but the disappointment in finding out that I wasn't told about the damage when I picked up my car was the real issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Back up camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was added to the car because it didn't have a back up camera. It works perfectly and is a great addition to the car

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad-Excellent Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guys did a great job installing the dash cam-backup camera. Works great and very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love customer care package

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install team at the Best Buy store located on Diamond road is the best I have dealt with. Everything looks professionally installed. They took their time, to ensure no damage to vehicle happens during the install procedure. Will definitely be getting more install work from this team.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Inataller was thorough and professional. Im very happy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad Install could of been better

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a backup camera installed. It should of taken NO more than 2 hours, almost 4 hours later he came over to tell me than there is a switch he can install to where I would be able to see behind me while driving but it would take another 30 mins to install it. I'm like... no. I have my kid with me and there wasn't a real waiting room, no tv, just 5 chairs and a water machine. You need to step it up a bit.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very easy backup camera installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yeah it was super simple and the guy who did the installation was very awesome sauce, do people still say that?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Mounted my Backup Camera to my Truck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad member did a great job mounting a wired Backup Camera to my Double Cab 8 Foot Bed Toyota Pickup Truck. The wire was run from the Rear Bumper into the dash to my Stereo system where it is integrated into the Truck's electronics. No evidence of the wire is visible anywhere. He did a perfect job. :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service person was courteous, informative & professional. I would highly recommend this location on Skibo Rd, Fayetteville NC.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Backup Camera Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad provided excellent camera install. The installer was professional and experienced. I would recommend the installer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recieved a quick response and was given great information. Problem was solved in under a few minutes. Thanks for the help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed back up camera, Great Job!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job installing a Car radio/ back up camera. They were quick & did an excellent job. The installers at the Summerlin location actually took the time to show my daughter how to use the features on her new car radio. They also helped her set up her Bluetooth & Apple CarPlay! They were GREAT, excellent customer service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend install!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a vehicle specific back up camera from ebay. Best buy installed it for me to an aftermarket display I also purchased online (the stock one would not recognize it) and the instal was very profesional and quick. I am very happy with all of the service I received from Best buy install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GeekSquad did a good job, good teams and explained all details on how to use and how it works. Also suggested me to come back if there are any further issues.

    I would recommend this to a friend