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Customer reviews

Rating 4.6 out of 5 stars with 756 reviews

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95%
would recommend
to a friend

Customers are saying

Customers are pleased with the Tungsten Tough Case's excellent protection and its relatively easy installation and use. Many appreciate the case's good fit and sleek design, while also noting its lightweight nature and good value for the price. Some users mentioned that the case provides a better grip than others. A small number of customers noted that the case might be too smooth on the back.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-7 of 7 reviews
  • Rated 1 out of 5 stars

    Case does not fit well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case is one month old and the rubber edges are breaking apart.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    protects phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    does a good job from keeping the phone crack when d

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't even bother

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had this case for just about over a month and it has come apart already without even dropping it once. The glue from the backing eventually comes apart.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Heavy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's nice and durable, but extremely heavy. I didn't realize it till I picked up someone else's iphone 6 with a different case on it just how heavy mine was

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Never again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I owned this case at the launch of the iPhone 6. It provides no protection at all. You also have to purchase a screen protector. Complete waste of money.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Took it back

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit and finish were not great. Not enough protection for my teenager. Need up returning it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a Ballistic Tungsten case for my iPhone 6 Plus. My phone fell out of my purse and the screen was shattered. I sent an email to Ballistic to inform them that their product did not meet its intended purpose. This was their response: Hello, We are sorry to hear about what happened to your Phone. Our products carry a lifetime limited warranty if purchased from an authorized retailer. We completely sympathize with your situation unfortunately the lifetime limited warranty only covers our Ballistic Cases and does not cover the device within the case. We would be happy to send you a replacement Ballistic case. Please forward your shipping address, color of your case, model of your case, image of your case and copy of the purchase receipt and we will send you a replacement Ballistic case. If you have any questions please do not hesitate to contact us. Best Regards, Krissi Customer Service Ballistic Case Company goballisticcase.com 1-800-515-3125

    No, I would not recommend this to a friend