Customer Ratings & Reviews

top purchase top product excellent pick up service and on time

This is my first 3d printer and I’m satisfied with my purchase.

Overall this is a great printer. However, the extruder went out after just 4 months, and the warrenty only covers it for 3. So in less than 1/3 of a year ive already had to put additional money into the printer for replacement parts.

Great printer. Screen was off center but product still works

Easiest 3D printer I have used and the ams lite is awesome for multicolor prints

impressive customer service hands down at this location

Very good for beginner and you mom baby boy i love you

Great printer for the beginner. Also have the a1 mini

[Employee of bestbuy] The best 3D for the price gets the job done! 5 stars ⭐️

Poor Best Buy support and fact that warranty repairs is conducted from Overseas andcno local support makes it a bad deal.

I'm sure i just got the bad one but i haven't been able to print because of an Auto Bed Leveling Failure, from day one, that has not been resolved through Bambu support. I've replaced several parts from Bambu support but none have resolved the issue. Now Bambu wants to replace the printer but says i should go to best buy to replace it. Best Buy says I missed the return window by 10 days. We'll see if Bambu comes through to replace this paperweight of a printer.

Excellent product and excellent price great shipping

worked only for 3 days. Very disappointed that it only worked for a few days and then it would not load filament. Even worse is that Bambu Lab does NOT have a customer service phone number!

Excellent purchase! Fast shipping! Would definitely recommend

Excellent printer. Works well with all filament I've used

The printer itself works amazing but the AMS system is heaping pile of trash. It constantly gives false errors saying there are jams clogs etc and constantly causes failed prints.

Stopped working after 2 months and company is refusing to replace.

I really had high hopes for this but the display was broken right out of the box. Support has been terrible Bambu says just put a ticket in and wait. But in typical Best Buy fashion the agent on the phone assured me they are in stock at my local store I can just run up and exchange it. But the store let me know none of the local stores will have any for a week not sure why they told you that. Since it doesn’t work the value/quality/ease of use are all 1 star at best I will update this after I get a replacement.

This product is trash. It doesn’t make anything without getting clogged or jammed or something every ten seconds. It sucks. It’s not worth the money at all. My son is so disappointed as he saved up all of his money for two years to get one and now it doesn’t even work correctly. Ridiculous for the cost.

Purchased this item for my daughter's birthday. Arrival was quick, assembly took bit but the directions were clear. However, the unit I received had a faulty part and the exchange/return process was absolutely disappointing. They do not keep this item or any 3D printer available in stores, so was not able to exchange the item quickly. It is not a light weight unit, so driving it to the closest Best Buy, carrying it into the store, only to have a rude customer service person with no interest in resolving the faulty part was extremely off-putting. The Geek Squad refused to even look at the unit to assess if it was fixable. Wound up purchasing a unit off of Amazon that worked great and has been significantly easier to purchase PLA for.