Customer Ratings & Reviews

The Geek Squad member Adam West with Texas Home Pros was professional and set the sound bar efficiently.He called to set up a time that was convenient for our schedule.Adam also helped explain how to use the sound bar changing the remotes to help us work the units .

Very pleased with the sound quality for my size room. Installation was quick and efficient. Thanks.

Very very knowledgeable, went the extra distance to get my installation, they were very through...My husband and I are very pleased....Thanks to Alex and Greg....to the tune of having to go bk to the store to get new tv's power cord and remote...

Im glad i choose this sound bar. Its sounds good. It is very clear and not choppy

Neo really knew his products and what I was looking for he helped me find the best GBL surround sound system I paid $1,500 in cash and he set up the appointment and text me and everything he was great

Graham Baer setup my sound bar, speakers, and subwoofer. He was friendly, very knowledgeable, efficient and ensured everything worked properly. I highly recommend using the Geek Squad.

The Tech and the entire service was excellent. They installed the sound bar and helped with some other tech issues. I would use them again.

GREAT system. Installation smooth, timely and personal service was provided. It was especially fun to HEAR the sounds-enhancement with previously owned DVDs.

sound bar is fabulous, thought I wouldn't need one but Geek squad, Ben, installed it quick and easy to use

I have to different of the Jbl 500 series soundbar and subwoofer series they are alike but totally different at the same time i purched both of these at the same about 2 years ago and have taken very good care of them however its weird how one of them sounds way better than the other and recently my subwoofer of the one that didnt sound as good as the other just for no apparent reason quit working i was even total by a tech company employee that i paid to come out and check it out that this is a common problem with these. When it was all said and done i could not find anyway for it to be covered and had to go spend the around $600 for a whole new set thats the part that diappointed me not necessarliy the quality besides how it went out on me after only 2 years.

The tech was absolutely fabulous. He was knowledgeable, careful with install, removed all boxes. I could not ask for a better tech!

Professional knew what they were doing. Clean feet an careful of belongings. Got the sound bar up and running with no problems. Answered all my questions.

Techs friendly and knowledgeable. Installation quick, Sound bar sounds great.

My agent was very professional when installing my soundbar. He was very friendly and had a great personality, I am so happy with my soundbar. Its amazing , the sound is wonderful.

Mitchell and Andrew did an outstanding job. Both were professional and answered all questions. I had the chance to allow the third party provider to perform the install, however, I would never want to miss out on the professionalism and customer service provided by Geek Squad members. ICECREAM!

The service guys installed the sound bar with the Samsung TV installation. The installation went well. Excellent customer service.

The agents made the sound bar operational through the use of apps on their phones, then explained the process until we understood how to use the universal remote to operate the sound bar with our older DVD unit. Everything working well to this day.

Agents (Antonio) were able to install a new replacement Sony soundbar and make necessary adjustments so that it appropriately worked in tandem with TV. I had ongoing problem where TV screen/sound would go black/silent a couple times each time TV turned on, only when connected to sound bar. Problem successfully resolved this visit after some real effort and thought.

They came on time; and called before. They connected my TV and sound bar and explained how to use. They took away old TV and sound bar

Wanted to ensure I got the best out of my new Home Theater System with new 4K TV and 5.1 Sound System. They arrived on-time, and were so quick and efficient at their job. System is incredible! Had an issue with the Sub Woofer, and they resolved it as well. Well worth the cost!