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Customer Ratings & Reviews

SKU:
5554402

Customer reviews

Rating 4.5 out of 5 stars with 7928 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 101 Showing 2,001-2,020 of 7,928 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Happy with the sound!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the sound. I'm glad that I had Geek Squad get it set up for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was efficient, personal and thorough.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men came and connected everything. They made sure I knew how to operate the system and the remote. They were efficient and thorough. They took all the boxes and paper from the boxes with them and made sure we were happy with the product.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Geek Squad installed with the kinks worked out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worked great!! hooked to my TV and the sound is awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had purchased a new television and surround setup but was having issues connecting everything and having the correct inputs for each activity. It is now set up to play everything that I have connected and I have it set up through a Harmony one remote that brings everything on properly for each activity. Usually I am able to set everything up without any help, but there were a few too many ways to connect the different cables and devices and I wanted it done right.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose Sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This new sound bar adds a great high sound to the the house.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound bar excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never needed a sound bar but decided to try it with lg tv and couldn’t be happier !

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Surround sound speaker install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick & efficient, very nice & answered any questions I had about my speakers & setup.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job very professional and knowledgeable and made sure everything was right.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Things Went Very Well.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Called In Advance .Showed Up On Time And Did The Job Then Left.Sound Bar Working Great..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nothing more at this time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Appointment time was good. Daniel was courteous and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad - Gus & Team are the BEST!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gus & Team were fantastic!! Excellent customer service and very polite!! Explained everything well, and made sure I understood how to use equipment. Made sure that everything was clean and how it looked when they arrived, left nothing behind. I would definitely use them again. Even Taylor at the Canyon Springs store was AWESOME!!

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Geek Squad Made All The Connections

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad connected the components correctly the first time. It is reassuring to know everything is connected correctly.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great speakers and soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased the Sony 65” tv and sound bar and speakers. It is amazing. The picture and sound are phenomenal!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service Roman!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with the great service I received from Roman with the completion of my sound bar system speaker stands assembly! He was personable, polite, professional, knowledgeable, and efficient. Well done Roman! Thank you!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Agent was proficient and helpful.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agent was on time, proficient and very helpful. He made sure we were comfortable with the product before leaving.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Same techs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Again, nothing but professional workers. Even installed the wire mold they recommended I purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Terrific Service and Sound System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mike was the geek squad technician who installed this item. His service was excellent. He made a clean install, was courteous and efficient, and made sure that everything was working before he left. We LOVE our new sound system! Terrific service and product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up my streaming service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They always do an incredible job, very professional, explained everything throughly

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound system installed quickly and installers showed us how to yse it and cleaned up afterwards.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar installation-quick, efficiently done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cory’s work was quick and efficiently done and he did a good job of explaining the sound bar operation. He cleaned up after himself taking care of all the boxing material. Was also very personable

    I would recommend this to a friend