Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 101 Showing 2,001-2,020 of 7,925 reviews
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
Crew did a great job
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Crew did an excellent job of hooking everything up and placing things around the room to provide a full rich sound.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The technician didn't use the inculded microphone to set up the system. He had done 2 set up on mono. I went back and set the whole system using the microphone and on screen instructions, I found 2 speakers out of phase! After a few hours it sounds great. I fixed zone 2 to 2 channels. I feel like I over paid for your service that I had to redue
This reviewer received promo considerations or sweepstakes entry for writing a review.
The agent was thorough and went above and beyond. He even helped call Xfinity with me and told me what to do to get help from them. He explained everything clearly and answered all of my questions. His customer service was some of the best I have ever had.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The agent connected my sound bar to my TV in a manner that I would never have done myself. My TV is an older model that did not have the newer components that modern sets have. The agent resolved this issue in very short order and I was up and running.