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Customer Ratings & Reviews

SKU:
5554402

Customer reviews

Rating 4.5 out of 5 stars with 7928 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 103 Showing 2,041-2,060 of 7,928 reviews
  • Rated 5 out of 5 stars

    Fine Job by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were knowledgeable, personable and highly professional throughout. They unpacked the TV removing the large box and associated packing material. We were pleased with their service.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    He did a wounderful job hooking up our spesker sys

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a wounderful job hooking up the sound system and out the door in a very short time.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Top notch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service installation was top notch. I highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installed my Samsung Sound Bar--Excelle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two reps from Geek Squad that installed my new Samsung Sound Bar were fantastic. Professional, courteous, patient and knowledgeable. I could not have asked for better service. On a side note, I recall that these two Geek Squad reps were from the Osceola County (Kissimmee?) location. Great guys to deal with!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kudos Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I was going to install my new sound bar myself, but so glad I had the Geek Squad handle it ! They are so much more familiar with the interface with my new tv and I’m sure I would have struggled to accomplish what they did quickly and professionally. They also had suggestions on placement from my original sound bar which made much more sense and looks much better

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    satisfied with installations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no problems with the installation or or device hookups. done quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs installed my center speakers and calibrated all the surround sound

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad came out and helped me set up the home theater system so that it’s much easier to navigate with just one remote. I can switch back and forth between internal tv speakers and the home theater with a couple of pushes on the remote. The only hiccup in the process was the appointment was made, erroneously, to set up a sound bar.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    PRINTER AND SOUND BAR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT GUYS. MADE HOOKING UP OUR SOUND BAR AND PRINTER LOOK EASY. HOWEVER, I KNOW BETTER. SUPER JOB.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great very satisfied with product and the service call

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Geek Squad is awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installation was efficient, professional and seamless. Results is great sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Looked up surround sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great, sounds fantastic, Geek Squad did a great job tying the TV and surround system together

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    LG

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best sound bar I have bought this year great listening sound

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would love the LG sound bar. Sound is absolutely fantastic

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Geek squad installed quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents connected soundbar very fast forus and sounds great

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad guys were fast , thorough and did a great job Thank you

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Geek Quad Consistently Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always on time Safety concerned Efficient service Answers all my questions

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    BOOM

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It sounds great! Really makes watching tv an experience

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Polk sound board

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    set up is great....very through.......we are pleased

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad were Amazing, Fast ,Curtious, very Cle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Add on soundbar, with TV purchase. Quick installation!

    I would recommend this to a friend