Customer Ratings & Reviews

Geek squad installed all of my devices. Great job.

We purchased the Sony 65” tv and sound bar and speakers. It is amazing. The picture and sound are phenomenal!

Very personable and knowledgeable installers. Very impressed with the cleanliness and knowledge of products looking forward to using Best buy again they're excellent with great management

Best of the best. I would recommend the Geek Squad to anyone getting any tv, Soundbar etc from Best Buy. Smartest thing I ever did. Can't thank them enough!!!

Geek Squad connected the components correctly the first time. It is reassuring to know everything is connected correctly.

The agent connected the sound bar and it is working beautifully.

They were very professional and I appreciated their observance to the COVID-19 rules

The two reps from Geek Squad that installed my new Samsung Sound Bar were fantastic. Professional, courteous, patient and knowledgeable. I could not have asked for better service. On a side note, I recall that these two Geek Squad reps were from the Osceola County (Kissimmee?) location. Great guys to deal with!

Samsung washer had a line come loose after first week. Geek Squad Tech came out "bandaged" line until they could have another one shipped to may house. Repaired quickly, very friendly and competent. Did a great Job.

Again, nothing but professional workers. Even installed the wire mold they recommended I purchase.

Sound system installed quickly and installers showed us how to yse it and cleaned up afterwards.

The Agent was on time, proficient and very helpful. He made sure we were comfortable with the product before leaving.

Great sound. Geek did a great job of installation. Nice volune range and bass.

Ed was very knowledgeable and helpful. Easy to work with. Would like him every time

The service installation was top notch. I highly recommend.

Got my Sonos soundbar, sub, and 4 Play1 speakers synched with my 86 inch screen. Booming sound.

Installation was done quickly and extremely well. Installers were knowledgeable, professional and friendly. However, I’m extremely upset about being told twice that I would not be charged and was.

The technician was professional, polite and honest. He evaluated my soundbar problem in five minutes, made the adjustments and I was good to go. He even wore shoe covers in my home. I was elated!

Complicated for me,easy for the Geek Squad! Neat and efficient installation.

After having a 3 party hired to install and hook up our new TV. The 3 party installer was alone apparently the other guy called in sick so long story short both my husband and I had to help this guy hold this heavy TV while he tried to mount it. With that being said I was no happy. Thank goodness for the other Geek Squad guys that came out they took their time and got everything hooked up correctly.