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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7926 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 104 Showing 2,061-2,080 of 7,926 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound system installed quickly and installers showed us how to yse it and cleaned up afterwards.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Was an add on cost to basic tv mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got my Sonos soundbar, sub, and 4 Play1 speakers synched with my 86 inch screen. Booming sound.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Neat and Efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Complicated for me,easy for the Geek Squad! Neat and efficient installation.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Agent was proficient and helpful.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agent was on time, proficient and very helpful. He made sure we were comfortable with the product before leaving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad came out and helped me set up the home theater system so that it’s much easier to navigate with just one remote. I can switch back and forth between internal tv speakers and the home theater with a couple of pushes on the remote. The only hiccup in the process was the appointment was made, erroneously, to set up a sound bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having a 3 party hired to install and hook up our new TV. The 3 party installer was alone apparently the other guy called in sick so long story short both my husband and I had to help this guy hold this heavy TV while he tried to mount it. With that being said I was no happy. Thank goodness for the other Geek Squad guys that came out they took their time and got everything hooked up correctly.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad came and synchronized this unit and it sounds absolutely amazing

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Subwoofer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good installation. Still waiting on hooking up the subwoofer.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Polk sound board

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    set up is great....very through.......we are pleased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar installed perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with knowledge staff and installation was done perfectly if I give a higher score than 5 I would Very satisfied customer

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent Job by the greek tech

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Tech did an excellent job and gave me great advise on my secondary TV in the guest room.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job installing and explaining equipment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional employees, they did a expert installation and took the time to explain the equipment.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    satisfied with installations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no problems with the installation or or device hookups. done quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would love the LG sound bar. Sound is absolutely fantastic

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    BOOM

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It sounds great! Really makes watching tv an experience

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Geek squad installed quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents connected soundbar very fast forus and sounds great

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    LG

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best sound bar I have bought this year great listening sound

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad were Amazing, Fast ,Curtious, very Cle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Add on soundbar, with TV purchase. Quick installation!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kudos Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I was going to install my new sound bar myself, but so glad I had the Geek Squad handle it ! They are so much more familiar with the interface with my new tv and I’m sure I would have struggled to accomplish what they did quickly and professionally. They also had suggestions on placement from my original sound bar which made much more sense and looks much better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geovanny rocks — professional & polite.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geo from Geek Squad was excellent. He was prompt, professional, walked me through the set-up and usage and answered all my questions about potential wall mounting options. It was clear he is knowledgeable, and he is very polite. Geek Squad is fortunate to have him.

    I would recommend this to a friend
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