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Customer Ratings & Reviews

SKU:
5554402

Customer reviews

Rating 4.5 out of 5 stars with 7919 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 105 Showing 2,081-2,100 of 7,919 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad were Amazing, Fast ,Curtious, very Cle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Add on soundbar, with TV purchase. Quick installation!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up my streaming service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They always do an incredible job, very professional, explained everything throughly

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would love the LG sound bar. Sound is absolutely fantastic

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Geek squad installed quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents connected soundbar very fast forus and sounds great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the way to go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Geek Squad. They save me hours of frustration reading the directions, etc. they just come in, know what they’re doing, and do it efficiently and professionally! I have full confidence in their workmanship.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    sound bar set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they set up the soundbar quickly and explained operation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install went without a hitch!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was efficient, personable, and answered all of my many questions.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    LG

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best sound bar I have bought this year great listening sound

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Geek did a great job of installation. Nice volune range and bass.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Sound box installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great connecting sound box!! Courtesy and politeness!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GS was excellent and explained everything well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very professional and I appreciated their observance to the COVID-19 rules

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Things Went Very Well.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Called In Advance .Showed Up On Time And Did The Job Then Left.Sound Bar Working Great..

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Neat and Efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Complicated for me,easy for the Geek Squad! Neat and efficient installation.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Was an add on cost to basic tv mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got my Sonos soundbar, sub, and 4 Play1 speakers synched with my 86 inch screen. Booming sound.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Super job by a super technician

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ed was very knowledgeable and helpful. Easy to work with. Would like him every time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service! Very knowledgeable. Fast and efficient

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound. Far better than the TV itself.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice addition tot he TV we purchased. Can actually hear the sound now! Takes up little space and fits in nicely.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    satisfied with installations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no problems with the installation or or device hookups. done quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad came and synchronized this unit and it sounds absolutely amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had purchased a new television and surround setup but was having issues connecting everything and having the correct inputs for each activity. It is now set up to play everything that I have connected and I have it set up through a Harmony one remote that brings everything on properly for each activity. Usually I am able to set everything up without any help, but there were a few too many ways to connect the different cables and devices and I wanted it done right.

    I would recommend this to a friend