Customer Ratings & Reviews

great job and great knowledge ended up changing sound bar to den tv.

The geeks squad set up was fast and very well done. They took time to explain everything that was done.

The agents added a fire stick and sound bar and did a great job and showed me how to use it.

we have used geek squad on many occasions. The only problem I have is the lack of communication between two geeks. Ex: one geek comes and he can't figure out the issue or he may need parts and leaves without completing the job. Then the follow up comes, and a different geek is sent out without all the info or sent without the correct part causing another service call. Much wasted time due to lack of communication

The agents connected the Q70 sound bar to our new tv and showed us to use it.

The equipment was very easily to put together with the other equipment

The agent told us that our port on the tv was bad and could not be repaired.

Explained setting to me I didn't understand. Great help.

It is amazing sound bar. It sounds like your at the movie.

Agent was on time and was courteous and professional

The agents connected and now get great sound. Yes!

On time, prepared and the equipment necessary to do the job and deal with the unexpected. Polite and professional. Sean really cared about performing the tasks correctly and made sure it looked right. I was so impressed with Sean and the end result, that made sure that my brother, who purchased three TVs and other equipment, asked to have Sean come in and install. He did get Sean and was really pleased as well. I will but again and make sure Sean performs the install!!!

Very helpful, courteous, knowledgeable. Explained system to us , answering all our questions

The agents install several TVs and connected them to sound equipment. Great job!

Samsung washer had a line come loose after first week. Geek Squad Tech came out "bandaged" line until they could have another one shipped to may house. Repaired quickly, very friendly and competent. Did a great Job.

I originally installed my home audio system several years ago. I recently moved some things around and had to pull this plug and that plug over there. I've had two knees replaced and could not get into the positions to put it all together again,,,,enter Geek Squad. The lad that came zipped right through the install and even balanced out the sound levels. He was fast and I really enjoyed our discussions about the latest tech.

I love the sound and it's crystal clear! I love it

Best of the best. I would recommend the Geek Squad to anyone getting any tv, Soundbar etc from Best Buy. Smartest thing I ever did. Can't thank them enough!!!

The agents installed my sound bar and connected my stereo.

Geo from Geek Squad was excellent. He was prompt, professional, walked me through the set-up and usage and answered all my questions about potential wall mounting options. It was clear he is knowledgeable, and he is very polite. Geek Squad is fortunate to have him.