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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7925 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 105 Showing 2,081-2,100 of 7,925 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful in setting my system up and providing best manner in which to use the different systems

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Sound box installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great connecting sound box!! Courtesy and politeness!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad guys were fast , thorough and did a great job Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad gave me good advise.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my sound bar fast and gave good advise.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Install on Sound Bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad technician used a bracket to attach the sound bar directly under our TV for a professional look.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    He did a wounderful job hooking up our spesker sys

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a wounderful job hooking up the sound system and out the door in a very short time.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Geek Quad Consistently Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always on time Safety concerned Efficient service Answers all my questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent interaction

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent came out and found that I had damaged the optical input on my tv therefore, connections could not be made. He was on time/early and was most courteous, professional and friendly. I highly recommend him and the Geek Squad for a professional and reasonably priced service, even though they were not able to complete the task

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Looked up surround sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great, sounds fantastic, Geek Squad did a great job tying the TV and surround system together

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Geek squad install sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected and now get great sound. Yes!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Geek Squad is awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installation was efficient, professional and seamless. Results is great sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top. Itch service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs provided good communication contact when they were on their way and arrived They took care of the situation and explained in great details excellent service

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    PRINTER AND SOUND BAR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT GUYS. MADE HOOKING UP OUR SOUND BAR AND PRINTER LOOK EASY. HOWEVER, I KNOW BETTER. SUPER JOB.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation was quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was on time and was courteous and professional

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 3 out of 5 stars

    Can’t adjust the volume with remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy set-up soundbar with a wireless Sonos speaker using our iPad. We can’t adjust the volume using the remote control we have to use our iPad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Bluetooth Speakers work now

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians determined what was needed to correct the initial installation of the soundbar and remote bluetooth speakers. They reconfigured the bar so that the speakers were properly paired with the bar even though the original Geek Squad installer failed to recognize this need

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    You should purchase.....it's the BEST!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the sound and it's crystal clear! I love it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad got my rear speakers working excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Explained setting to me I didn't understand. Great help.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Mrsb

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is amazing sound bar. It sounds like your at the movie.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great job and great knowledge ended up changing sound bar to den tv.

    I would recommend this to a friend
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