Customer Ratings & Reviews

The Geek Squad folks were very knowledgeable and professional. They were able to complete their work quickly and neatly.

Brian did an excellent job hooking up our Bose system and showing me how to use the controls.

Great job! Very professional and explained the whole process of connecting my WiFi to my tv to my sound system! Excellent work!

The agents connected my TV and soundbar and did a wonderful job

They are the best. Friendly, quick and helpful. Will always use them.

It was a great experience getting your knowledgeable technician to hook-up my soundbar. He even knew how to get it to run through my switch box. Everything works great. I would recommend them and use them again.

much better sound. Agent was very experienced and expert unlike me wish he lived next door

Very personable and knowledgeable installers. Very impressed with the cleanliness and knowledge of products looking forward to using Best buy again they're excellent with great management

The crew knew exactly what to do and was experienced.

Geek squad did an excellent job on my audio setup along with my tv mount. Everything sounds good.

connected my tv and soundbar thank you so much. jose was very nice.

Installation was done quickly and extremely well. Installers were knowledgeable, professional and friendly. However, I’m extremely upset about being told twice that I would not be charged and was.

Caleb connected this for me too and the sound is great and very easy to use.

The technician was professional, polite and honest. He evaluated my soundbar problem in five minutes, made the adjustments and I was good to go. He even wore shoe covers in my home. I was elated!

Hooked up our new Sony receiver to all of our components and surround sound is great

Very professional and efficient installation. Well done!

The agents were extremely knowledgeable about the new audio equipment and how it would interface with the rest of our system. They were very fast at setup, yet they took their time explaining everything so that we could operate the new system without any problems. We are so happy that we had Geek Squad install for us. We are enjoying our system more because they made it so easy for us to operate!

Ron L was great. He knew his job. He installed the 65" Sony and the Sound Box. Ron installed both units in less time than the two yokels that were here a month ago. I recommend Ron L. I had two poor installers, from the Geek Squad, in Dec 2021, they brought and installed the incorrect Sony. I do not recommend these guys.

the agent installed my TV and sound system he was nice he explain to me how to use it

Called ahead, on time and very nice. Only reason for not giving a 5 star is they knew why they were coming out in advance. When they were here, they recommended getting a universal remote. I asked if they had one that I could purchase bc I would have purchased it. The response was no, you would have to purchase it then call us back. Lost additional sale