Customer Ratings & Reviews

Recently replaced my entire entertainment system, which included a receiver and surround sound. I purchased the Geek Squad set-up services for everything and WAS SO GLAD I DID. It would have taken me an incredible amount of time to get it right, .... if I ever did. The folks that came to my house took the time to explain what they were doing and make sure it worked just right. Couldn't be happier. It is worth the cost.

The agents install several TVs and connected them to sound equipment. Great job!

They are the best. Friendly, quick and helpful. Will always use them.

The agent who provided me with service was prompt, very professional and resolved the problem I had in short order and for which I was very grateful.

Last time we had someone install a TV, Blu-Ray and wifi we had extra wires everywhere. Also had to have a page of instructions on how to use. This time the Geek Squad came got rid of the extra wires, made suggestions about other items we had. They hooked up 4 items seamlessly and only have to use 2 remotes one of which is for the DirecTV box. They even moved the old TV and other items to the other room. Recommend them highly!

connected my tv and soundbar thank you so much. jose was very nice.

The agents added a fire stick and sound bar and did a great job and showed me how to use it.

Geek squad did an excellent job.They were very nice and no question was a dumb one. Expensive but great service.

Agents successfully mounted and connected all devices

Great Arrived on time, fixed problem, answered questions and corrected a few things for me.

The Geek Squad tech also hooked up our new TV to the antenna, Wii game, DVR player and sound system. It all works!

The geek squad came over to setuo my system were great. Explained everything and were very helpful.

The agent was kind courteous and professional. All of the problems with my multiple electronic products were addressed and handled with ease. Thank you Geek Squad !

My sound bar wasn't paired to my TV remote. Serviceman didn't connect it to the TV with an HDMI cord which, according to SONY, is needed to pair it with remote for TV. He, obviously, didn't read the instructions which clearly state an HDMI cord is needed.

Very helpful, courteous, knowledgeable. Explained system to us , answering all our questions

The installation was excellent! I would recommend the Geek Squad for your needs.

Nice job and very helpful when they were here to fix the tv.

The geeks squad set up was fast and very well done. They took time to explain everything that was done.

The guys quickly had my device hooked up and programmed, ready to go.

Brandon came advised missing parts in mount said i need to exchg gave me his cell# to come later to finish the job .. cld every 2hrs no response.. cld Best Buy finally after spk'g to 3 people who also tried calling Brandon w/no response i spk to David(mgr) also could not get a response from Brandon!! set up appt for Sun w/Edward and Alex which were very knowledgeable and professional .. my experience turned from nightmare to excellent .. Thank You Guys !!!