Customer Ratings & Reviews

Removed old wall mount, installed new wall mount and tv quickly and professionally. Team was fantastic. They knew what they were doing! Connected the new TV to our smart remote and surround sound system. Found software update that were needed for all and completed those as well. Spent time explaining functionality of new TV. I would strongly recommend using them.

The guys set up my new sound system very efficiently.. they were quick and knowledgeable

easy to schedule for product install. available on weekend.

My sound bar wasn't paired to my TV remote. Serviceman didn't connect it to the TV with an HDMI cord which, according to SONY, is needed to pair it with remote for TV. He, obviously, didn't read the instructions which clearly state an HDMI cord is needed.

Wires layout and audio set up within mins and no wires to be seen. Perfect!!

Geek Squad guys gave me a time window as to when they would be at my home, then called when they were about 5 minutes away to tell me where they were at! They installed and setup my TV and home theater sound system in no time. At all times both of the guys were very professional and courteous, all the while showing me all the stuff my new tv and sound system could do! Would definitely use Geek Squad service again.

We have had Best Buy come out 3 times to install our media room. This was the best installation ever!

Geek Squad connected my optical connection for my new Sony 55 inch 900F. Although I could have done this myself, The charge was nominal, and prevented me from having a return paid visit to guarantee that my sound system worked. If you are spending that much money for a TV, why would you not want to make sure everything worked. Geek Squad performed this service with no issue whatsoever & within a timely basis.

the agents installed my system with quickness and were helpful with tips

Same guys installed my 98" tv. Very knowledgeable guys, explained all steps during install and answered all questions!

Daniel is a great geek squad agent. Very knowledgable about products & highly recommend him

Wow, fast effective and proficient . I signed to use them fir everything all year!

Agent connected soundbar quickly and sounds very good

The two young men did a wonderful job in setting up the sound system and the tv. They showed us how to use it, and gave us some tips on how to break it in by not going over 50 % volume for a while. The geek squad is very helpful.

Outstanding Bose sound bar great price. Sound is outstanding.

The Geek Squad arrived on time, got the soundbar working perfectly, ad did so quickly. They also mounted the TV on the wall, not making a mess and the job was perfectly. The technicians were courteous, friendly, and knew what they were doing.

I love the Geek Squad. They save me hours of frustration reading the directions, etc. they just come in, know what they’re doing, and do it efficiently and professionally! I have full confidence in their workmanship.

The agents mounted my tv and connected devices efficiently.

The technician was “first rate” Outstanding, ten +….

Total Tech subscriber has allowed me to use home entertainment repair service at a reasonable price.. The service personal has been knowledgeable, on time and communicated the solutions to problems that made sense