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Customer Ratings & Reviews

SKU:
5554402

Customer reviews

Rating 4.5 out of 5 stars with 7928 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 112 Showing 2,221-2,240 of 7,928 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Addon soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Addon sound bar for below our tv in the bedroom sounds great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Frankie and Russell were wonderful. They went above and beyond their services with suggestions to enhance my TV viewing. In today’s world the only thing that sets stores apart is SERVICE!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brian Andrade rocks!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'd had a bad experience with the Geek Squad a few years back and dreaded having them come out and set up my new receiver and TV. Brian Andrade showed up at my door and by the time he left, I was ready to adopt him. The second time he came out, he brought another technician with him and he was awesome as well. Unfortunately I didn't get his name. These guys were courteous, helpful and just all around nice guys. Give them a raise!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great professional and supportive help

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents did a great job and explained everything to me. Everything works great

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    very thorough

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    he had no difficulty sorting through the multiple wires which I found baffling.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed my sound bar really quick.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents knew what they were doing and were really courteous and polite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad install ITV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed all of my devices. Great job.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Agent very knownable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent reviewed my setup for sound and made some adjustments on my AVR

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LG soundbar has excellent sound with separate sub woofer!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    verry good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good set up very good on what to do and how it works and showed me what to do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job on my home theater system and very professional

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having 3 speakers, tuner and DVR connected. Sound is great. Service was great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Installed the sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connected the sound bar. Sounds wonderful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    speaker installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good service, on time, professional, did a good job

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad set up sound bar quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad remounted my TV and sound bar quickly and very efficiently.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys came out and knocked out even with a hot attic. Speakers look great and no wires!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service, connection, and speed!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both agents were great - professional, pleasant, and smart! They took care of surrounding areas, moving furniture with caution. They placed covers on the floor and picked everything up when done. The agents connected my TV with the sound board and the TV looks and sounds well as a result. They were done in proper time.

    I would recommend this to a friend
  • Cons mentioned:
    Soundbar

    Rated 3 out of 5 stars

    Geek squad 5 stars/sound bar no stars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a great job trying to get the soundbar to work properly. However the soundbar (2nd one that was ordered) continues to be defective and so I've ordered a replacement. Geek squad: 5 stars. Sound bar: no stars

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Audio sounds fantastic!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Several components were connected to 75" tv. Sounds like I am in the theater! Worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was proficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service. Tech's were knowledgeable. Would recommend.

    I would recommend this to a friend