Customer Ratings & Reviews

They hooked up my sound bar and I am enjoying my new tv with my previous sound bar. The Geek Squad was so fun and professional in installing the sound bar. I had a Vizio sound bar and they thought it might not connect using the new Samsung Tv remote but it did!! I only need to use one remote!

The agents were great in diagnosing the issue with my sound system. it was a simple adaptation and the surround system was operational. Wyatt was extremely knowledgeable and patient in explaining so many features on my new LG TV. he demonstrated and taught me much. a very professional employee.

I'm not tech savvy at all, the installer made my purchase worth wild.

After some unanswered calls and text and unkept promises I encountered Charles. Absolutely fantastic and knowledgeable guy! Full of patience and courtesy. A great representative of your company. Others could learn from his professionalism and attention to customer satisfaction.

Sound bar was connected professionally & in a timely manner.

The agents installed my received and connect it to all my devices

Very friendly and helpful crew came to install. They provided great suggestions in mounting. However, we needed to have two more follow up visits to resolve the issue of the soundbar disconnectingto the WIFI

agent mounted sound bar to tv quickly. He answered all questions , gave use advise and showed us how to use the sound bar remote.

INSTALLATION DONE QUICKLY AND PROFESSIONALLY--AND AS ALWAYS VERY PLEASED

Brian was my Geek squad Tech, He was Profesional and informative. I had an issue with my product & he made sure he photographed the issues and reported it. He ended returning to installed my replacement equipment. Hes one of the best!!

They were very professional while installing the new soundbar. You could tell they knew what they were doing. They also addressed all my concerns and answered all questions.

The guys who delivered and set up my sound bar and sub did an excellent job! They were polite and professional and answered all my questions. They showed me how to use the equipment as well.

They did a great job. Clean and careful made sure everything work

The guys were great and even made sure that his sound was just like he wanted it.

We’re able to re-connect sound bar that hadn’t worked for months.

The agents did a great job installing my soundbar system to my Tv

The Geek Squad employee who came out was absolutely fantastic. He got our soundbar installed and set up to our new TV very quickly. He also fixed a few things the TV installer (had been subcontracted by Best Buy as a non-Geek squad member) missed. A+ Highly recommend

Good connection of sound at to tv but poor explanation of how it worked

Aaron arrived early for my Geek Squad appointment, cleaned up the area when he was finished, and asked for my input as to what we expected to achieve with the set-up of this sound system. He then made recommendations which improved upon my initial ideas, and set-up everything flawlessly. We are very happy with Geek Squad services and will highly recommend them to our friends and neighbors for both value and expertise.

Excellent work!!!Your agent came in and went straight to work, she did all the measuring and put the wall mount up in perfect place. She then had her friend ?Tony I believe come and help her hang it in place. After that she set up the sound system and programed the TV and DVD player. she did all that in about 30 min.