Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 115 Showing 2,281-2,300 of 7,919 reviews
Rated 5 out of 5 stars
Satisfied customer
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This reviewer received promo considerations or sweepstakes entry for writing a review.
They hooked up my sound bar and I am enjoying my new tv with my previous sound bar. The Geek Squad was so fun and professional in installing the sound bar. I had a Vizio sound bar and they thought it might not connect using the new Samsung Tv remote but it did!! I only need to use one remote!
This reviewer received promo considerations or sweepstakes entry for writing a review.
The teck knew what he was doing got my sound just right.and with that sub-woofer WOW,Geek Squad !!!!
I would recommend this to a friend
Rated 5 out of 5 stars
Geek squad are great teachers
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The agents were great in diagnosing the issue with my sound system. it was a simple adaptation and the surround system was operational. Wyatt was extremely knowledgeable and patient in explaining so many features on my new LG TV. he demonstrated and taught me much. a very professional employee.
This reviewer received promo considerations or sweepstakes entry for writing a review.
A Geek Squad member came out to my home to relocate and reconnect my BlueRay player that I thought was not working properly. The Geek Squad member was both quick and thorough in accomplishing this task. He also provided some useful tips to try in the future should I experience a similar malfunction. I was completely satisfied with this Geek Squad member!
This reviewer received promo considerations or sweepstakes entry for writing a review.
We were hesitant at first but glad we made the decision and purchased the service.
We had the opportunity to use the Geek Squad on two occasions..
Both times the reps were courteous, complied with the covid guidelines and answered all of our questions..
Took their time to be sure we knew how to operate the equipment.
They were very professional...
This reviewer received promo considerations or sweepstakes entry for writing a review.
Both agents were great - professional, pleasant, and smart! They took care of surrounding areas, moving furniture with caution. They placed covers on the floor and picked everything up when done. The agents connected my TV with the sound board and the TV looks and sounds well as a result. They were done in proper time.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The guys who delivered and set up my sound bar and sub did an excellent job!
They were polite and professional and answered all my questions. They showed me how to use the equipment as well.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased the sound system and installation from bestbuy and had geek squad do the install.Geek squad did a fantastic job and even came back for a quick tutorial when my daughter had a problem turning the system on.Thank you for the splendid service