Customer Ratings & Reviews
- SKU:
- 5554402
Customer reviews
Rating 4.5 out of 5 stars with 7928 reviews
(7,928 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.1
Rating 4.1 out of 5 stars
Customers are saying
Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Connectivity
Rated 5 out of 5 stars
love the new config
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Through the installation of a new audio cable we eliminated three other connectors, perfect
This review is from Add-On Soundbar Setup
I would recommend this to a friend - Pros mentioned:Knowledge
Rated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad installed my sound bar did a great job very knowledgeable and helpful
This review is from Soundbar Setup
I would recommend this to a friend Rated 5 out of 5 stars
The Geek Squad gave me good advise.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents installed my sound bar fast and gave good advise.
This review is from Soundbar Setup
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Sound bar is great!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound bar produces great sound and works well with my Samsung TV.
This review is from Add-On Soundbar Setup
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great sound!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing sound from a wireless system. Had no idea how much I would enjoy Alexa!
This review is from Soundbar Setup
I would recommend this to a friend Rated 5 out of 5 stars
Sound Bar Installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Technician called to say she was available earlier than expected. She had the sound bar connected and calibrated quickly, then proceeded to ensure all of my devices were synced and worked properly.
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
GreatService
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Kyle & Tyler (Geek Squad reps) we’re awesome. These guys go above & beyond taking small the time needed to answer all of our Q’s…thanks again guys!
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Geek squad help by updating our home theater.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents installed a new sound bar by disconnecting old devices then connecting the sound bar to our smart television. They performed the service quickly and organized all our old equipment that they disconnected by rolling up the cords then neatly placing all items together so they were easy to store.
This review is from Soundbar Setup
I would recommend this to a friend- Pros mentioned:Connectivity
Rated 5 out of 5 stars
Did a great professional job in a timely manner
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents mounted it and connected it to my device
This review is from Add-On Soundbar Setup
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Perfect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the sound ! Fills the room really well ! Just like being in a theater !
This review is from Add-On Soundbar Setup
I would recommend this to a friend Rated 5 out of 5 stars
Installing Soundbar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Technician was ontime for installation and explained what he was doing and made sure we understand how the remote controls and soundbar worked at the end of his installation.
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
MR
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.FOUND OUT THE TV AND SOUND BAR ARE POOR QUALITY THE TV WILL NOT COUPLE WITH CABLE REMOTE, SOUND BAR DOES NOT HAVE A HDMI PORT. THE ALL IN ONE COMPUTER DOES NOT WALL MOUNT. GEEK SQ. AT STORE CANNOT FIX OLD COMPUTER POWER OUTLET. NOT HAPPY WITH BEST BUY AFTER THIRTY YEARS OF BUYING ALL I OWN.
This review is from Soundbar Setup
I would recommend this to a friendRated 4 out of 5 stars
Sound bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad install device for me very nice and professional.
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Incredible service - Worth every penny & more!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have now used Geek Squad 3 times, all for different reasons, and all that I can say is that the service, the competency, the professionalism, the timeliness, the courtesies, the education are all great but underlying them all are the Geek Squad people themselves who have serviced my needs. They're simply the best, absolutely delightful people in every regard!
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Soundbar Setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guys set up my tv and soundbar and blu-ray without any issues.
This review is from Soundbar Setup
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Very timely
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great to the touch I recommend this service and save money
This review is from Soundbar Setup
I would recommend this to a friend - Pros mentioned:Installation
Rated 4 out of 5 stars
Very knowledgeable installer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installer was very knowledgeable and efficient. He made sure everything was working correctly
This review is from Soundbar Setup
I would recommend this to a friend Rated 5 out of 5 stars
Sounds great with the new TV.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very professional work done. Totally cleaned up the mess after installation.
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.always had the best experiences with best buy home services…year in and out…no matter what the product! Super capable, helpful, professional, and always friendlt!
This review is from Soundbar Setup
I would recommend this to a friend- Pros mentioned:Knowledge
Rated 5 out of 5 stars
Fantastic service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Knowledgeable staff went the extra mile were polite would request them sgain
This review is from Soundbar Setup
I would recommend this to a friend