Appreciation EventEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

SKU:
5554402

Customer reviews

Rating 4.5 out of 5 stars with 7928 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 119 Showing 2,361-2,380 of 7,928 reviews
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Geek Squad installed Q70T Sound bar

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad team showed up on time and quickly installed it quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    good sound bar- does the job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    needed better sound projection for the television. good sound bar- does the job

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The additional sound system makes watching sports and action movies so much better!

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    they are awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents were knowledgeable, fast, efficient, & respectful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time, very knowledgeable and very courteous.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    sound bar

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the sound bar was very well connected and explained

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Happy with Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new Bose soundbar was quickly installed. Geek Squad made sure the soundbar software was updated. The Geek Squad member was very professional and nice to deal with in one's home.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    was able to define work job and set up a return

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very skilled, good manners. explained things clearly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very impressive professional soundbar mounting!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad just “did the job” quickly and immediately! No floundering to figure out what needed to be done - they knew how!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    less is more

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A friend from work recommended the folks at best buy, and I bought several things, speakers a receiver and odds and ends to hook them up. After making an appointment for the geek squad to come out, the salesperson I dealt with asked me to check my speakers by switching feeds, and found a defective speaker, replaced that and cancelled the geek squad, win, win

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Friendly service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly, clean service. Very happy with overall set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did OUTSTANDING JOB!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad technicians from Gilroy (Eddie and Jamie) did an outstanding job of installing and configuring both our bedroom TV and Sonos soundbar as well as making recommendations to our network that increased throughput by about 12 times its previous speed. They were courteous, knowledgeable, and efficient. We're very pleased with the results.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad replaced a blown cieling speaker

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad staff came to install and swap out a couple of blown in ceiling sonos speakers. they were very knowledgeable, professional, and curtious. Upon completion of the work they tested everything out and the speakers sounded great. I would highly recommend them and use them for future jobs.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Timely, fast and knowledgeable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knew the product well and installed with required adjustments quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Technician was prompt and efficient. All is done.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician installed the sound bar and all is working correctly.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the geek squad technician did a great job on setting up our sound system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Parker great job - thanks

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Parker contacted my before and showed up on time. He installed my Sonos system within one hour and explained every step he did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Annual fee for geek tech support

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased Roku to be setup by Geek Squad..not a sound bar. Too soon to evaluate since I haven't used it. Will know it it's okay or need to upgrade due to paying Annual fee to Channel 8. Geek tech is excellent., The annual fee for service is worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SoundBar

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Team patiently explained how the remote works with Sound Bar and they also programmed my sound bar to connect with my fire stick remote whereas I do not need to use the Soundbar remote t all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is great!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was very patient and took his time on what to do when the power fails again.

    I would recommend this to a friend