Customer Ratings & Reviews

Came in to adjust the Soundbar and make sure Tv was working properly.

To ensure everything was working and that I understood the basics. They were knowledgeable and respectful. Very much appreciated the mask and gloves as I am a senior and safety is a concern for Best Buy and myself. They removed my old tv, set up the tv, sound bar, connected the tv to my antenna and attached my existing blueray.

My tv was installed quickly and it's functions explained clearly.

Agents installed new Xbox sound bar quickly and efficiently.

Sonos sound bar was easy to set up and sounds great.

Geek Squad is Outstanding ! Knowledge , friendliness , and ease of scheduling is wonderful and a big relief for this senior citizen ! I heartily recommend the Geek Squad !

They connected the soundbar. Havent had any problems with it so far.

I would recommend the Squad for setting up the TV & sound system including the remote. They came back 3 times to get it right & suggested we move the sound bar because the sound was bouncing off the vaulted ceiling to other parts of the room. They adjusted the picture & audio & made sure the remote was programmed & we knew how to use it, including any problem solving.

After purchasing a brand new 65" Smart TV and sound bar ($$), certainly didn't want the responsibility of setting it up. Not to mention Best Buy's excellent recycle electronics program. This is a no brainer, the TV and sound were up, working and no mess in an hour (with the old TV and equipment gone). We will use the Geek Squad ALWAYS AND FOREVER! Thank you Daniel & Jillian.

Tv and soud bar were not communicating tech resolved issue promptly

Quick efficient set up, also reviewed different options. Good service.

I received awesome service from the geek squad technician. She was knowledgeable, personable, and very professional. If she is a reflection of all technicians service, then I say Hooray to Geek Squad. Quality is a word typically reserved for a product and not a service. In this case the quality of the service was outstanding!

Gill & David did an amazing job! They were helpful, kind and extremely knowledgeable.

Great picture and the price was very good. Installation was simple and easy.

This sound bar is perfect for my 55" TV. I am really happy with the purchase.

Geek Squad Agent Michael evaluated and improved the connections between our 15 year old Bose home theater system and the new 4K Sony reciever, Sony 4K DVD player, and DirectTV system. He also recalibrated the speakers. His attention to detail improved not only performance but also appearance of our entire home entertainment system. Excellent work! Very happy with results.

Perfect and professional great team. Made my life easy

The technician made it very easy to use our new product to it's fullest potential.

Was quick helpful repaired all systems quickly and efficiently.

So grateful to Preston and manager Nick for doing my basement install today Saturday. In these difficult COVID times they were professional, courteous and very knowledgeable. They both went above and beyond what was expected. I hope management realize how good they are at what they do and what great assets they have. 5 stars!