Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 121 Showing 2,401-2,420 of 7,919 reviews
Rated 5 out of 5 stars
Amazing Geek Squad
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The technicians who connected my new TV went way above and beyond. They created a work around that made it possible for the TV to fit in a cabinet we had in the house. I can't say enough about their creativity and workmanship.
This reviewer received promo considerations or sweepstakes entry for writing a review.
geek squad staff came to install and swap out a couple of blown in ceiling sonos speakers. they were very knowledgeable, professional, and curtious. Upon completion of the work they tested everything out and the speakers sounded great. I would highly recommend them and use them for future jobs.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This agent was fabulous. He took his time installing everything and then took all the time explaining all the features of the TV and how to operate it with both the TV remote and cable remote.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have now used Geek Squad 3 times, all for different reasons, and all that I can say is that the service, the competency, the professionalism, the timeliness, the courtesies, the education are all great but underlying them all are the Geek Squad people themselves who have serviced my needs. They're simply the best, absolutely delightful people in every regard!
This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased a LG 4K OLED CX Smart TV. Tremendous TV, and the technician connected it to my Sonos Playbase without any problems. He also connected the magic remote to my Sonos for volume control. I appreciated the extra effort.
But, Geek Squad, when making installations during COVID, please respect homeowners by using bathroom before you arrive for appointment.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Geek Squad agents mounted the TV and made all necessary connects to the accessories. Both agents were very polite and professional. When the install was completed, they took the time to explain what was done and then proceeded to show how everything worked, I was very impressed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The Geek Squad got everything set up and working properly. Our old DVD player wouldn’t work, and they recommended one that they had i the truck, and got that set up, along with an indoor antenna. NOTE: We did not purchase a Soundbar.