Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 122 Showing 2,421-2,440 of 7,919 reviews
Rated 5 out of 5 stars
Geek squad installation of TV and Sound bar/subwoo
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Geek squad installed TV and sound bar/subwoofer. They were knowledgeable, efficient and personable. They were patient answering questions and made sure we were comfortable with our new smart TV. They even responded to a text with a question after they left our house.
Strongsville GEEK SQUAD~AMAZAING GREAT SERVICE~~~~
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Thank you for expertise! An amazing team!! Excellent service!! He went out of his way to make sure we were satisfied! We will always shop at this location and look for this team!
This reviewer received promo considerations or sweepstakes entry for writing a review.
The agents delivered our huge TV, took away the old huge TV, all the boxes, packing material. A big deal for two semi-invalid seniors. They hooked up all the electronics and showed us how to work everything. We couldn't have asked for nicer or more efficient and knowledgeable guys.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Polite, knowledgeable, did not hurry through the process. Was a very pleasant experience and definitely know more about my TV because of his willingness to explain things to us. Would definitely recommend him to my friends.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The Geek Squad installer was just great. He hooked everything up & thoroughly explained how everything worked alone & within the system. I am technically challenged, but when Jake left, I completely had mastered the whole system. He also programmed the TV which I had no idea how to do. I was very happy to have had such great service. And what a personable & knowledgeable technician with whom I had the delight to deal.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The two technicians were very careful with handling, unpacking my new Soundbar. After talking to them I decided not to have the Soundbar attached to the TV. I am very happy with their professionalism.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The Geeks were right on time. Did the TV install very professionally and explained everything in a clear and concise manner. When I had a question about my surround sound system on another TV they took a quick look and fixed it. Two thumbs-up to these guys! I’m a happy camper!
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent customer service! Made sure everything is working properly and making sure that we knew how to use it. Very patient and an expert in his field!
This reviewer received promo considerations or sweepstakes entry for writing a review.
I mounted my previous TV above my fireplace. I decided to have Geek Squad do it for me this time. That is the only way to go. The Geek Squad mounted my TV, mounted my sound bar and hooked up my XBox in 2 1/2 hours. They made all the wiring look neat and hidden. They did in a couple of hours what would have taken me a couple of days to do myself. Definitely the only way to go.