Customer Ratings & Reviews

Agent set up server and speakers. Adjusted the sound.

Matt P. did a superior job of installing the Samsung Q800C sound bar. He is a highly qualified Squad member! I will request him on my next purchase.

James did a great job with sound bar installation. Accommodated our schedule when our cable tv service was delayed!! James is fast, efficient and very knowledgeable!!

As much as I try to do things myself, sometimes I need a little help. I was attempting to hook up my turntable to my Sonos Connect and just couldn’t get the volume out of my Sonos Play 1 speakers. The gentleman from Geek Squad was polite, punctual and figured it out quickly. Now I can play my vintage vinyl as loud as it should be!

I could have easily set this up myself, but the techs were more than happy to do it while they were there.

Very pleased with my audio setup. I believe i got the best sound i can out of my tv

Connected the wireless television ears with great ease.

Andrew Wing is the "Man" I hope Best Buy know this? A great person to be visiting any home. He knows his way around Audio / Video installs

This group called the Geek Squad are amazing! The professionalism and willingness to help customers is second to none! They will not stop trying to fix the problem if there’s any to their customers satisfaction! You guys are awesome! Thank you for all the things you do for your customers!

they were very polite and knowledgeable from start to finish of this process

they work great i bought a soundbar the base a set of {1's} a 3 and they were easy to set up

Great sound, excellent quality added to television sound effects.

The most recent soundbar setup by Tim was perfect…had some issues with the initial product & setup but the recent setup for my replacement soundbar was fantastic!

Technition did a amazing job installing my radio. Sounds awesome.

Easy to use, great sound with new TV. Does not take up too much space.

The guys came out and hooked up my sound system in no time at all and did a great job. Even pointed out that my tv was able to get more free channels through LG channels on the internet. Great job guys...thank you.

The agent that helped my was excellent and very friendly. He solved my tablet problem quickly and processed the product warranty for me. This is why I keep coming back to Best Buy for my products and why I carry your service contracts. In fact I just talked a friend into getting your contract for her computer. Keep up the good work.

Was very lucky to have a fireplace insert to place the speakers or else they would not have fit on the fireplace area as the mantle was too small.

Could not get TV stations, only streamers. And much too complicated to use without readable and more complete directions. Had to have a return visit by installers.

Although I didn’t have the sound bar when the tech came to set up TV and device .. he demonstrated where to insert cable and how to program to my specifics. Joel also gave his contact number at the store if I needed him to direct me or come bck and set it up