Customer Ratings & Reviews

Outstanding job by the Geek Squad. They explained all the systems and options. They also made sure we understood how to operate and change the settings.

Soundbar, speakers and subwoofer were reconnected to Wi-Fi. Sonos system is excellent and is usually easy to setup but if a problem occurs it can be difficult to correct. It took the representative some time to straighten it out but finally got it to work.

David and the rest of the crew at my house did a fantastic job! Although I had some difficulties getting the person setting the appointment to understand what all I wanted done, David gave me a pre-service appointment call, went over it all, and advised me what to expect. My confidence increased timmediately. They installed 3 TV’s, 2 sound bars, and set up all with internet, Roku, and Hulu. They answered all my questions, set things up considering how my family will use it, and patiently made sure I knew how to work everything before they left. I highly recommend David & the crew! Professional, efficient, courteous abd friendly! Fantastic job!

The agent arrived on time and was helpful with the installation. She was patient and answered all our questions. As always doing business with the Geek Squad is a pleasure.

The agents installed and setup TV and soundbar and connected them to my devices. Also took the time to show how to use them

Purchased a Zbox TV Soundbar from the Washington, UT Best Buy as a gift for my sister who lives 5 hours away. The Best Buy sales assoc. arranged an appointment for a Geek Squad Agent working out of a Best Buy near my sister’s residence to deliver the Zbox, install it, and ensure that my sister, who is hearing impaired, understood how to operate and adjust the speaker and the remote that came with it. The Geek Squad device set up appointment went very well. The Geek Squad Agent arrived exactly when he said he would, installed the soundbar quickly, and spent quality time explaining everything my sister needed to know to be able to adjust the remote and speaker output. She is now happily able to hear and enjoy tv program conversations. She summed up her experience with the zbox and the Geek Squad setup as EXCELLENT.

The two gentlemen who came to our home were able to reconnect all of the lines from our surround sound system to the receiver after another vendor had to remove them to look a gas leak! They were polite, fast and very friendly. I highly recommend them and I am sorry it took me so long to do this review.

Very happy with the installation. It was quick and sleek and very professionally done.

Eric called and told me he'd arrive in an hour, which was very helpful. He was friendly, competent, shared information about the Sound Bar and Remote, showed me what he was doing and why, mainly because I was interested and asked him too. Very knowledgeable; a pro, also with great people skills. Made me feel like we're working as a team. One of the best. 5 Stars and more. Great job.

It's good, a little confused, their system is not connected to the schedule sitting. When you call, they don't see the appointment.

Outstanding installer. Extremely knowledgeable, friendly and efficient. He made my wife and I wish all our home service calls were by Geek squad members if he is representative of it's members.

Very Happy with the Sound and the set up, the Geek squad did a wonderful job in my home. on the other hand the in store service for my computer is ABSOLUTLY TERRIBLE. They only thing they will do is tell you computer is to old and buy a new one.

after I purchased my 85" Sony TV and my Bose Soundbar and my Bose sub-woofer and sur round sound speakers. they gave me good instructions on how to use it I gave the Geek Squad a 5 Star because every I call on them to fix no matter what it is they get is going very quick. been with them for many years.

Again, I am very impressed with the way the Geek Squad setup the LG Sound Bar system. I have been enjoying the great sound quality ever since installation.

The Geek Squad did a fantastic job setting up our sound bar and wide screen tv system. Thank you, Anita Romano

Sound is great and the service was professional and quick.

Installers showed up on time. Professionally completed the work and answered my many questions. Even allowed me to call them directly several days later with additional questions.

I would give a 10 star if I could. These folks expertly hung my 65 inch tv with a mounting unit I purchased from BB. I absolutely love my annual tech membership!

The two installers knew exactly what they were doing and were above to mount and connect the tv and sound bar quickly. The final product was professional.

Purchased Bose surround sound speakers were connected to a Bose soundbar. I gave an average review because I did not know enough about the Bose technology to ask intelligent questions at the time of initial installation. Because the sound quality was poor I needed to schedule a second visit from the Geek squad to evaluate and educate me. Sound was improved. When shopping for speakers do lots of research, ask lots of questions and see the equipment in use at the store so that you have a better idea of what you are getting into. I have no complaints with the Geek Squad, they have been very helpful.