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Customer Ratings & Reviews

SKU:
5554402

Customer reviews

Rating 4.5 out of 5 stars with 7928 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 130 Showing 2,581-2,600 of 7,928 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great customer service

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Five star service installing my home theater system

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great addition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sound is perfect for my room,makes the hdtv experience even better

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time, Very professional and knowledgeable

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Audio set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now I have a good quality sound. Workers were great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So happy we used Geek Squad

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected to a Denon Receiver, Smart TV, Surround Speakers with sub-woofer, DVD, Turntable, CD player, and Cassette player. They explained the Denon receiver and new Logi remote control. There is no way we could have done this. They were execellent and even returned later to see how we were getting along.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Terrance was awesome!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am old school and have installed stereo equipment several times in my life but new technology, As in assigning speakers, heck the manual for my new receiver which I had to print out is 382 pages. Terrance was very professional and he got everything working and was a pleasure to do with. Worth every penny!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech arrived as scheduled, quickly set up new equipment and disconnected old, tested, explained.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dolby Atmos in-ceiling speaker install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad just installed 4 Klipsch in-ceiling speakers in my bedroom. Both guys were professional and clean! Made my wife happy. They wore shoe covers and cleaned up before they left. They showed up on time and did a very clean install. Very happy with the service.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    it's great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is fantastic ! The units are the right size also.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed with my tv. Only way to go on these ecpensive electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my Bose soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were extremely pleased with the service we received, have used your service several times in the past few years, and have always been pleased, Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Team installed my TV & Sound Bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Team installed both the new TV (on the wall) and the Sound Bar. They had a hard job with installing the TV since they used the old TV Wall Bracket but in the end, worked their butts off and did a great job. I love my TV and Sound Bar.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    work requested was addressed - see above

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are still having minor issues with the sound bar connecting with remotes. Somewhat our systems' having three remotes/too many components. We are just needing to spend more time addressing the isdues and will most likely contact Geek Squad for further assistance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad good old fashion good customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guy was very nice. Answered all my questions and didn’t act hurried

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you Geek Squad for installing my Sound Bar Excellent Job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get Geeked!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad is fantastic. They are totally professional and extremely knowledgeable. But best of all they do their work as if they were doing it for their own family. They really listen to you and do everything possible to make you satisfied with their work. I highly recommend using the Geek Squad for your smart TV system setup-5 stars

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Work Team Geek!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys are great the do an excellent job!!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent Job by Rob

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rob did a great job installing and explaining as he went along

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad connected my soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connected the Sonos sound bar in a quick and efficient manner. He cleaned everything. He was quite proficient in in his explanation of the system. He was very careful in demonstrating the installation and use of the Sonos App and the various settings and use

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was great, sound bar is just enough sound for my 60 inch

    I would recommend this to a friend