Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 136 Showing 2,701-2,720 of 7,919 reviews
Rated 5 out of 5 stars
Sound Bar Hook-up
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The Geek Squad representative was very knowledgeable. He had our sound bar installed and operational within minutes. The tech answered all my questions to my satisfaction. Thank you!
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very professional team! Arrived before time and knew exactly what need to be done. Communication to ensure my devices were centered in the correct place is priceless!
This reviewer received promo considerations or sweepstakes entry for writing a review.
The agent came out to troubleshoot the installation of the TV and the Soundbar. The sound bar had not worked a week since it had been installed. The installation was fine the product was poor.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The geek squad were incredible; amazing. They set up the sound system. They answered all our questions. They explained everything. They tried every option we asked about and got the best results. They were patient and true experts.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Could not figure out what was causing a cracking noise out of my speakers. Had a Best Buy technician come out, test all of the components in my surround sound setup and determined that one of the channels in my receiver was no longer working. Recommended a replacement, installed a new receiver and I could not be happier.
Nice system, easy install, good sound for the cost
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Tech arrived on time. Was most pleasant and helpful. Completed the work quickly, but methodically. He answered all my questions, and demonstrated every feature. Sound system works fine. By the time he left, I felt like he was a new friend! This was outstanding service, but fairly typical of Geek Squad techs. Thanks, Clint!
This reviewer received promo considerations or sweepstakes entry for writing a review.
The Geek Squad installed my new 55'' TV, soundbar, rear speakers, & sub woofer. They were very clean, worked fast, installed all my streaming apps, & wore masks. They then dialed everything in.
Highly recommend the Geek Squad!
Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
Excellent
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Works well and provides excellent sound for TV and music.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Our whole home audio system was here when we bought the house and we could not get it to work. We called the Geek Squad and they took hours to figure out the weird way it was installed and get it working. They were tenacious and were not satisfied to leave it only partially working. I would definitely recommend this service.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The agents added our sound bar to our new TV, and it fits perfectly under our new 65-inch Sony Bravia TV! Chris and his colleague did an amazing job arching this to our Sony sound system!