Customer Ratings & Reviews

The guys at Geek Squad have done remarkable work setting up our new LG Big Screen TV & Dolby sound system. It works great! Having an amazing TV viewing & sound experience! TV is well mounted and sound system is placed just right in our living room. We love to blast it on action movies!

The original soundbar I bought actually didn’t work with my Samsung tv. The tech I worked with recommended a new one and it is amazing!

Setup was great with the two guys and they finished pretty fast!!!!

Service was great. Your man connected everything the sound is superior. He did an excellent job.

Geek Squad was on time, knowledgeable, courteous, and efficient. Answered all my questions.

Shaun and Victor were my geek squad installers for my new soundbar. They arrived on time and got things up and running in a short amount of time. Afterwards they took the time to tweak all the settings and it sounded like I was in a theater. After all was set-up, they installed an app on my phone so I could easily play with the settings to my liking. All is running well at this time. Highly recommend them for the install you may need.

The agent arrived on time and was helpful with the installation. She was patient and answered all our questions. As always doing business with the Geek Squad is a pleasure.

The new JBL SOUNDBAR SYSTEM works as stated, thanks to the guys from the Geek Squad, of whom, using their combined knowledge got it stained to my new Sony TV

I had purchased a soundbar and was very disappointed in the sound. I finally called the geek squad to have them check to see if it was defective. He checked it and found it had not been setup properly. He fixed the problem and I am much happier with the sound.

Agents who installed my Bose speakers are highly professional and talented. Did a clean job. Geek squad gets 5 stars from me.

We sing praises of Austin!. He was knowledgeable, speedily and successfully connected our old sound system to integrate it with the tv (the technician hooking up the tv when we moved had refused to do this and another person was unable), and wore booties covering his shoes while in the house. He was a pleasure to have in our home. I went in person just before Christmas to our nearby Best Buy store to explain our situation. A total of 4 employees helped out to solve the problem. Will return for all our needs.

Installers showed up on time. Professionally completed the work and answered my many questions. Even allowed me to call them directly several days later with additional questions.

Again, I am very impressed with the way the Geek Squad setup the LG Sound Bar system. I have been enjoying the great sound quality ever since installation.

We have an older sound surround system that hasn’t worked in years. (Not purchased from Best Buy.). Finally broke down and made an appointment. Richard was fabulous! On time, polite and knew his stuff. We showed him the system and how we wanted it to work. We had to reschedule because we needed an unexpected part. Because Richard was so good, we requested him for the second visit and was willing to wait and extra day for him. Happy to see him return. Didn’t take long for the setup. Richard also reprogrammed a remote and we were rocking and rolling! Yeaaaaaay Richard! He’s the best!

Very good sitters nice people to give you time to show your everything

The Geek Squad Tech (Miriam) was courteous, efficient, professional and resepectful of my home. She assured that the system was working to its full capacity after installation. The set up was quick and easy. I have no knowledge of this new technology so I greatly appreciated her patience, friendliness and professionalism.

The team (Charles and helper) arrived on time; they covered their shoes and got to work. They answered all my questions that I had and troubleshot to even hook up my old VCR to my new equipment. TV, Sound bar and Apple TV work great along of course the VCR (for all you tape heads). Highly recommend.

Sound Bar is Great quality, enriches my LG OLED experience! Perfect installation by a Geek Squad Pro!!

The agents installed and setup TV and soundbar and connected them to my devices. Also took the time to show how to use them

Chris is very knowledgeable, very friendly and helpful. He solved the all problems. I tried set up by myself and had the problem to add the subwoofer and couldn’t connect it to the TV since I used wrong cable and wrong internet. I have Wi-Fi mesh at home but I still choose Verizon router that cause all problems. After talking Chris I learned lots. Now I have my Chromebook’s connected to TV by myself.