Customer Ratings & Reviews

They guys were great that helped with the set up. They expained everything, and answered all of our questions without making us feel like we didn't have a clue.

Had the rear speakers hooked up at the same time as the sound bar. They breezed through the set up and had it working perfect in so little time. It would have taken me so much longer to do, and still not knowing if it was correct. They explained how to use it and how to make any changes if needed.

The agents who came to help us with the installation of our sound bar were outstanding. They went above and beyond to be sure our new sound bar and television were giving us the optimum service. Just can't say enough good things about both of them.

Daniel and Mike from the Geek Squad came out to set up our new purchases, from Best Buy of course! Daniel had been out once before and this time Mike was with him. They were very knowlegible and professional about setting up our system for us. Then Daniel showed us how to use it! Our hats off to Daniel and to Mike!!

Jason was awesome. He had been to our home before with a speaker, so he was very familiar with our equipment. He reprogrammed the Harmony remote so it is better than originally set up. He was professional and very knowledgeable. Hoping to get him the next time we need service.

They guys were so great. They got everything hooked up perfectly. I felt they went above and beyond and were friendly, helpful and courteous. They made sure I was satisfied with everything before they left by asking questions along the way to make sure that I was happy with everything. VERY helpful.

Very satisfied with the geek squad installation of my sound bar

Geek Squad was awesome. They had installed my TV the day before the sound bar. When I told them the sound bar arrived after they’d left, they came back out the next day to install the sound bar. I couldn’t have asked for better service!

Great professional service. The sound bar works great.

The set up looked intimidating to us, so we called the Geek Squad for the rescue. They got our earphones, Roku, cable TV hooked up and remotes coordinated.

WOW!,what a good decision to add the sound system!!!

The two geeks quickly set up my TV and sound bar. They were polite and efficient.

I had a surround sound system that failed after 20 years. It was built in with the house and impossible for me to undo. The Geek Squad installed my new sound bar and disconnected the old without a hitch. Excellent service in a timely manner.

Good sound but can not control the base, that should have volume in the back of sub woofer to control the base that is taking over of the midrange sound and treble. Thank you

The geek team set up my stereo equipment making a few connections and even tweaking my subwoofer. I could have never accomplished all of what they did by myself. It was definitely a team effort. Thanks very much.

The agentS were great setting up my New receiver to my new tv. Had a couple of extra stuff needing to get hooked up and they were great. They Came when They said and didn’t take long at all. They wear their gloves and masked and I felt safe while they were here.

I had a TV mounted as well as audio setup and the geek squad gentleman who came out was outstanding. Did an incredibly good job. My only issue and the reason I gave it four stars is because setting up the appointment with cake squad was terrible. They're terrible at getting somebody out to you but the person that comes out tends to be really good.

The agent quickly resolved my problem and gave me information that will help me resolve this myself in the future.

Brought my small TV and sound bar into store on Rochester Rd. because I couldn't get any sound and Alex looked at it and was able to correct the problem in no time and I was on my way home. I really appreciated his quick and knowledgeable service.

After purchasing our new wonderful 75" TV, we wanted to go with the pros to install everything, specifically hooking it on the wall. Your Geek Squad, was on time, very knowledgeable, curious & were happy to answer all our questions & show us how to work everything. I highly recommend them!!!