Customer Ratings & Reviews

The agents that set up our sound bar for our TV were very pleasant, professional, and knowledgable. They were not hesitant at all to answer all of our questions.

the agent set my tv up with sound bar but the mouths on the tv people are behind the sound, the agent did not fix that, but was very nice and explained how the system worked.

Somehow nobody showed up for my initial appointment, and nobody called either. I had to call and reschedule and was told the technician had car trouble. Still not sure why nobody called. The guys who came out to do the work did a great job!

Geek Squad is the best! Our soundbar install was done quickly and professionally by Levi and Matt.

The Geek Squad made all necessary connection for my TVs and were very considerate and respectful in our home. They covered working areas to protect furniture, wore 'booties' and masks. They worked steady and effectively.

The agents suggested my questions were a Dish or a Century Link problem. At the time of installation picture and sound did not match and the picture was blurry. The tv did not fit on my tv table and they did do a wall mount for me in a timely and efficient manner.

Geek Squad took the time to make sure everything was done perfectly.

We had Geek Squad come in and set up our LG sound bar and LG 65 inch TV. They were on time, very pleasant, and gave us instructions on how to use the system and even took away the old system. This is the way to go.

The technician was outstanding and could help anyone no matter how strong their electronic skill are. He had a great personality and never made you feel that you were less knowledgeable regarding electronic than he was.

THE TECHNICAN WHO CAME TO INSTALL THE SOUND BAR WAS FIRST CLASS. HE WAS VERY KNOWLEDGEABLE AND ALSO PERSONABLE. WE HIGHLY RECOMMEND THE GEEK SQUAD TO EVERYONE. IT IS A GREAT VALUE.

They were prompt, courteous and very professional. They solved an unknown space problem where the CD changer would not fit exactly in the entertainment center by making use of RCA plugs with a 90-degree angle to them.

Arrived on time and we're pleasant. I told and showed them what wasn't working and they fixed and made sure everything was functioning correctly before they left. Would always recommend best buy geek squad to friends even integrate a bit expense they stand behind they stand behind all work.

The agents installed my tv and connected it to my speaker system and my cable box and also my dvd they worked effectively and quickly and one completed the took the time to explain how to operate everything they were polite and took all the time needed.

The agent did a great job explaining how to setup and troubleshoot potential issues with the soundbar and related speakers/woofer.

The 2 young men who installed my TVs, wall mounts, sound bars and mounts + internet switch did an amazing job. After installation was completed, they setup all the equipment so it was ready to go. A+ job.

The agent moved my smaller tv and connected it to an antenna and my roku, and then installed a larger one with a sound bar and subwoofer. He paid attention to covid restrictions and explained everything, was quick and detailed. Took away all the packaging.

Agent prompt, reviewed remote setup/instructions, courteous and cleared all packaging.

The two Geek Squad techs that installed the surround did a fabulous job. Very nice guys, took extra care to protect my things, floor, equipment, etc.. First time ever using them and I WILL be using them again. I have fixed a soundproof room downstairs and that's the next project. Best Buy will set that room up also

Service techs are neat and clean with work. They worked efficiently. Everything was done correctly the first time around.

My Dolby Atmos was connected by Digital Optical, NOT HDMI. Dolby Atmos is not carried by Digital Optical. Left and Right Surround Speakers were not connected to correct outputs from Sub Woofer. A speaker test was not run by technician.