Customer Ratings & Reviews

My previous review of the installation of the TV by Geek Squad includes the sound bar. Efficient. Courteous. High level customer service. The technician worked quickly and was very personable, a quality important to me. Thank you!

Rapid Fix for our problem! Agent was able to diagnose and determine reason the bar was failing to work. Then Fix it!

I changed cable companies and the cable installer couldn't figure out how to reconnect my soundbar. Geek squad not only connected it but eliminated a remote control. I am now able to do everything with this one remote.

The Geek Squad are truly professional and I am more than satisfied with the workbthat was done. I highly recommend them.

As always happens I could not be more pleased with the Geek Squad work . My Samsung Soundbar was installed quickly and pair with my TV . I was then shown how to operate that setup .Th.e agent made sure I could enjoy my new Soundbar

Still having issues with conflicts between the Samsung TV and Samsung Sound Bar. When connected using a eARC HDMI Cable the TV drops out periodically. Appears to work using a optical cable but then I loose all the benefits of using a high speed HDMI connection.

Guys were great, but a part broke immediately after install. The guys came back said they would order it and come back. That has been a month now, and I have heard nothing!

Geek Squad came to install my home theater system and Atmos speakers. Everything was neat and seamless. My Geek Squad agent took his time and measured everything he did to make sure all speakers were on the same exact level. Can’t go wrong with Geek Squad service

They connected the new soundbar to a tv I previously bought from BB and moved my old soundbar to my new tv. They even put on great 80's music before leaving!! Nice touch, gentlemen!!!

The agent came out and installed the soundbar - and knew enough to get an update to the software to correct connection problem - something I did not. VERY thankful that he did - avoided an unnessessary return.

Tech arrived within the timeframe scheduled. More towards the end of the "window", but as was stated. Did not try to rush and made sure everything was working properly before he left. Made sure he explained the fetures need to operate the system was understood.

The person who came to set up my TV and Surround Sound was knowledgeable, patient and made excellent suggestions so we would get the most out of the experience. He came to our home with shoe booties and that was so appreciated. Would not hesitate to have him in our home again.

Excellent understanding and willingness to share information on the issues to insure a perfect solution.

I purchase "Total Tech" because the techs totally rock. The service they provide, hassle free, truly makes me feel valued as a customer. Very knowledgable, professional, courteous and respectful.

Professionally done and with a fun personality. Would highly recommend

David and Gage were a great team. They connected the Amazon Fire Stick to our Bose sound system. Unfortunately the Fire Stick software is too advanced for our old Bose system, but that wasn't Dave and Gage's fault.

This is the best so far and really appreciated the expertise of the assembly. Did not think I needed it, could have assembled it my self with help, but would have spent a long time trying to work out the system which was taught by the techs that assembled it. Worth the money.

The geek squad guys that helped with this setup were absolutely the best. Took their time to review the equipment and the app. Very pleased

The Geek Squad were Punctual, very fast, knowledgeable and courteous. Were helpful teaching us about our new remote and features. Would definitely recommend them to anyone.

Sound bar mounted to older model TV. The job was a bit challenging, because the TV did not have up to date connection options for the sound bar. The Geek techs figured out how to make it work. They carried extra parts in their truck...