Customer Ratings & Reviews

The agent was prompt, polite and very knowledgeable. Showed us important features and easy shortcuts on operatin.

Because of the various inputs cable, music, WiFi and three smart receivers it took a long time for the set up to be configured. Each input had to be named and coordinated through one input to the television. They stuck to it and everything works. I could never have done it alone and I am fairly tech savvy

This sound bar is expensive for the quality it gives. It sounds better than the sony it replaced but I think it sounded better in the store than it does in my home.

great service from geek squad is save me the time to drive to best buy then have to carry the item home and wait for them to come and installed the sound bar

Fast, efficient, knew what he was doing. had to reconnect sound bar and also reset of several steaming channels due to disconnect when stand was installed.

technician installed soundbar to tv and adjusted three channel selectors to function perfectly. highly skilled. pleasant. my hero.

the agent did mount my tv and sound bar and my DVD device I feel they did a good job. thanks

The Geek squad was fantastic they hooked up my tv soundbar and cleaned up when done

Geek Squad came to install my home theater system and Atmos speakers. Everything was neat and seamless. My Geek Squad agent took his time and measured everything he did to make sure all speakers were on the same exact level. Can’t go wrong with Geek Squad service

Guys were professional. Installation included a wall mount for a new 4K 55" TV and Sonos sound bar and speakers. All went well and according to plan. They were patient while I struggled with passwords, etc. Good experience. Only rub is trying to do anything by phone. Forget it ... the phone tree is a disaster.

The Geek Squad was able to reconnect my old school sound bar and wireless sub to my new tv. These items were purchased years ago at Best Buy and when I unplugged them to move, I lost the manuals!!

Had trouble with my surround sound system. Called the Geek Squad. Their service person was able to identify and fix the problem in under 20 minutes. Great service, problem fixed, happy customer, will use the squad again if needed.

Service was prompt and very professional. Makhi is knowledgeable and friendly and a pleasure to deal with.

Sound bar mounted to older model TV. The job was a bit challenging, because the TV did not have up to date connection options for the sound bar. The Geek techs figured out how to make it work. They carried extra parts in their truck...

The agent hooked up my soundbar in no time! He also made sure the remotes worked. Very happy!

The geek squad guys and gals are the best. They're always efficient, knowledgeable & respectful. I'd recommend their services to anyone.

The total purchase and installation experience was absolutely phenomenal I would recommend Best Buy above any business I have ever worked with period

Tech arrived within the timeframe scheduled. More towards the end of the "window", but as was stated. Did not try to rush and made sure everything was working properly before he left. Made sure he explained the fetures need to operate the system was understood.

Excellent work, clean, respectful, tidy, very collaborative.. the best team they can have.. without a doubt a thousand best wishes for Vicente and parner

I found it difficult but geek squad got it done It give beautiful cooied