Customer Ratings & Reviews

Again, I am very impressed with the way the Geek Squad setup the LG Sound Bar system. I have been enjoying the great sound quality ever since installation.

Techs friendly and knowledgeable. Installation quick, Sound bar sounds great.

Installation By Geek Squad Techs was Great. Very Helpful & Knowledgeable. I only want Certified Geek Squad Techs

The Best Buy Team was very professional and efficient. I actually had several pieces of equipment installed. The technicians talked to me about options and they asked what I wanted. After the installation was completed they explained how everything worked and gave me the opportunity to work the controls and to ask questions. They also made suggestions for easier operation, and pointed out the Best Buys sells the item, but there was no hard sell. I am so happy this service is available and I would highly recommend.

The agents connected the new soundbar to the TV and reset our remotes so we could control the sound through the cable remote. Also showed me a few new things about the TV that I wasn't aware of.

Geek Squad did a terrific job setting up the soundbar system. Explained operation of this unit, no problem since installation

The technicians from Geek Squad installed, set up and showed me how the sound bar works, I couldn't be happier and recommend them for any type of installation.

Jay did an excellent job of hooking up my speakers, receiver, and components. He even suggested that I get a universal remote instead of using the 5 other remotes that I had. He set it up and programmed it to operate all of my devices. I love it! He was patient and explained how to work everything. Then he had me practice on my own and ask questions if I got stuck. I would give him 10 stars if I could! Thanks you thank you thank you Jay!

Geek squad guys are knowledgeable and professional

The Geek Squad representative that hooked up the sound bar to the TV Did a great job. He knows product and within 10 minutes. Everything was hooked up properly and working efficiently.

Has a wonderful sound. Hooks right up to the Tv. A must get when you make a Tv purchase

I was impressed with how quick and easy it was to schedule the Geek Squad. they showed up as scheduled and assembled my sound bar to the TV and made sure that everything worked well before they left. And left their cell number should I have any questions about the service afterwards. I was very pleased with the service and highly recommend them.

This is a great sound bar sounds excellent i like the surround sound good from front to rear left to right. Bass is good. Over all it's awesome

Fantastic professional job on the installation of our new Sonos surround sound.

the guy who came to set it up seemed to know what he was doing. it lasted 6 days before it didnt work and when I tried to get the person back out nearly immpossible. It has only been 6 days. I had to talk to 8 different people before one would set up another appt to fix what was done 6 days ago. Not happy with the custmmer service or attempting to get this taken care of. I think I am done buying too stressful

The installation was great and the team worked fast. Very happy

The agents installed and setup TV and soundbar and connected them to my devices. Also took the time to show how to use them

I had purchased some new outdoor speakers (from Best Buy) for my wife for Christmas, but couldn't seem to get them hooked up properly to my existing stereo/tuner and TV music channels. So I thought, "Who you gonna call?.....GEEK SQUAD!" Their service was easy to set-up, and very reasonably-priced. When they made the house call, it was discovered that I needed another part (which I would have never figured out on my own) to connect, and they had it on their truck! They did a quick and quality job, and we're now enjoying tunes again in the backyard. GEEK SQUAD to the rescue!

The agent was unable to get my problem solved, the old soundbar just finally could not be brought back to life. Instead of replacing the soundbar, my wife and I decided to wait until the TV gives up and replace both. The Geek squad did all he could and I have no complaints about his work on the contrary I was impressed with his knowledge and the way he worked to try to revive the old soundbar. I will be looking, in the future, into the purchase of a new system.

I was furnishing an entirely new house with 4 new TVs and 2 new soundbars. It was too much for me to take on, on my own. I also needed to have all of the items delivered at the same time (rather than ordering & shipping directly). It was well worth the annual $199 fee to get Geek Squad to come set-up everything! It took them over three hours, but when all was said and done, everything worked perfectly!