Customer Ratings & Reviews

Did not use the Soundbar as unnecessary for our TV. TV Installers returned it to Best Buy for us.

The geek squad team was professional and efficient when installing my televisions and wall mount.

Victor did a wonderful job setting up the TV and acclimating us to the benefits the TV offers. He then came back to mount it on the wall. I love it It is perfect. He made sure it was just where it was best for viewing specifically for our room.

Excellent work, clean, respectful, tidy, very collaborative.. the best team they can have.. without a doubt a thousand best wishes for Vicente and parner

Due to the mounting of our TV and the placement of the sound bar over the fireplace there were some challenges to be overcome but the Best Buy team thought things through and came up with some great solutions. Extremely pleased with the result. Geek Squad was well worth the expense.

I was expecting them to just drop off the TV, and maybe assemble it, and then leave. But they actually took the time to make all of the connections, including to my previous surround sound receiver (which I had nothing but trouble with). Thank you!

Person set up my sound bar. He was very neat and very knowledgeable in explaining everything. Thanks to him he proved why I need this service.

Ron and his helper Abner did a great job! They were professional, informative and took special care in installing my TV and soundbar!

The total purchase and installation experience was absolutely phenomenal I would recommend Best Buy above any business I have ever worked with period

Ben with the Geek Squad did our audio installation and rocked it! There's no mess with the cords, he programmed all remotes and walked us through some different audio options/functions. He had some great recommendations to enhance our entertainment experience with the new products we purchased.

Home consultant knew everything I needed to buy to get hooked up to Hulu Live. He helped me order items and scheduled Geek Squad to install and set up. He explained and answered all my questions. Very knowledgeable and patient

Geeksquad is reliable, fast, and convenient whenever there is an issue with my computer or I just don't understand something about my computer. Geeksquad also came to my home to help me install my flat screen tv on my wall

GEEK SQUAD TECH INSTALLED AND MOUNTED NEW FLAT SCREEN TV ON WALL. ALSO HOOKED UP NEW A/V AMPLIFIER TO EXISTING HOME ENTERTAINMENT SYSTEM. GEEK SQUAD HELP WAS PRICEY THOUGH! WOUND UP COSTING ME OVER $400 !!!! PERSONALLY I THINK CHARGE WAS EXCESSIVE. BUT RESULTS WERE WORTH IT.

The Geek Squad team installed a wall mount, hung the TV and connected a new Sound Bar and our cable box and surround sound. They were terrific and patient!

The agent hooked up my soundbar and programmed my Fire remote so that I can control everything with one remote.

The Geek Squad came out and had me good to go in no time. Not a good move if you’re hearing impaired-sound is dependent on where you’re at in the room. Bar is sleek and attractive though.

Mounting the sound bar bracket was fairly complicated. It also requires the tv to swt about 1" more from the wall. Overall it works very well though.

The agent come out and reorder our equipment because the original geek squad guys installed a bad surround sound system. She diagnosed the unit was bad reordered and reinstalled. She was super efficient and on time!

Service was excellent. I hope to have the same team on my next purchase. Thanks, Guys.

The agents were very helpful and even explained things clearly so that we would know more about the system. After one agent came the system messed up and Best Buy kindly sent another agent ASAP and everything was fixed in no time!