Customer Ratings & Reviews

The agents installed the new unit and programmed it. One of the installers took the time to walk us through the remote proceedure.

The agents were very knowledgable and personable. They worked very efficiently and had me set up and working in no time.. Very pleased. Highly recommend!

I appreciate the ease and detail of having our new Sony TV set up with peripheries making them all work well with our Logitech Remote by two members of the Geek Squad. They took care of each aspect I had requested and even did some rearranging of our equipment to save space.

One man came out and setup the sound bar. He was very professional and cleaned up any mess.

The service technician arrived on time and looking very professional. He was confident in his abilities and was able to diagnose our problem quickly and efficiently. So glad we got this service as I would probably still be trying to gpfigure our which wire went there. Thank you

I enjoyed my experience with the Geek Squad installer. He was very knowledgeable and explained everything he was doing. Sometimes I hear things about these guys not knowing what they are doing but I have used them several times without any problems. I highly recommend their service.

These Guys were excellent, happy professionals!, they took their time and made q quality finish that will last years.

The agents were very respectful and friendly. They cleaned up after them selfs and made sure to answer all questions. Great guys

I was very lucky to get Heather and Connor from crossroads plaza Best Buy store. They were so thorough and caring. They would not leave until the installation of my new OLED TV and sound system was perfect. I will be only using them for my future plans in the spring.

Add-on is excellent. Have experienced no problems. Was recommended by the Geek Squad technicians when they came to do the installation. They had it on their truck as the one we had purchased in the store was the wrong one.

The Geek Squad was very professional, efficient, and customer centered with their inquiry as to where I wanted my system setup and how I wanted it done. They did not make any assumptions and in fact asked the right questions to get the job done correctly the first time.

Great response with Geek Squad with this set up. I highly recommend them as there is no way I could set this up.

The Geek Squad arrived on time and quickly hooked up new TV to already installed wall mount. Took their time to hook up soundbar and ensure apps were signed on. Took time to explain how to work TV

The service tech set up the sonos system so that the sound worked like it should. He corrected the issue quickly. Very polite tech. We have been happy with all the installations.

These valued professional techs are top notch and thoroughly know what they are doing. They waste no time and I feel at ease about watching them go about the business of taking care of my needs. They are of the highest quality. Thanks, Geek Squad.

I had a Bose surround sound system. I liked it better than the sound bar. I am disappointed in the sound bar. I don't feel it does as the salesperson told us that it would do. I am not blaming him at all. I know it is just the advanced technology now.

Wow Just a great product and i would 100% reccomend to anyone in the market of buying

We needed the help of the geek squad techs to get our surround sound system connected properly. With the addition of a new tv, a different setup was needed. I had no idea of how to get it connected correctly but the geek squad techs had no problem. These guys are good at what they do!

Very kind and helpful. They arrived on time and fixed everything I needed.

I want to take a moment to give high marks to Thomas. I know when ever he is called upon, the issue will be resolved to my complete satisfaction. His ability to diagnose an issue and resolve is amazing.