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Customer Ratings & Reviews

SKU:
5554402

Customer reviews

Rating 4.5 out of 5 stars with 7928 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 156 Showing 3,101-3,120 of 7,928 reviews
  • Rated 5 out of 5 stars

    Love the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very respectful and friendly. They cleaned up after them selfs and made sure to answer all questions. Great guys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Geek Squad Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 Geek Squad guys did a fantastic job hooking up everything to our TV and making everything run smoothly. They walked us through everything so that we felt comfortable handling all the remotes.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    I had some difficulty setting up but once done it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found it difficult but geek squad got it done It give beautiful cooied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad solved the issue!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Greek Squad was great! The team really knows the electronics business of TVs and Sound Bars. They were helpful and answered all of questions to our satisfaction. Highly recommend the Geek Squad Team.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As always, my Geek was perfect! Thank you!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know when I call Best Buy Geek Squad they will always do exactly what they are supposed to do in the least time. I usually have the same one and I consider him indispensable for my tech installations and problems....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Geek squad agent did a Great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad agent provided me with the utmost in service and expertise. He took the time to add plugs to the wiring and his understanding of the equipment and features was apparent. We are very satisfied with the equipment and the sound balance of the room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High praise for a job well done.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your man went through the full process of making sure my audio system was tuned for the best listening pleasure. He included sound checks that others missed or excluded. I would certainly have him back if required.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad arrived even before the TV did! They waited patiently and set it up as soon as it arrived. They connected the TV, all my other video components and my new sound bar....and took the time to explain how to manage everything. Well worth the price!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reset sound system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a power outage and could not reconnect the sound bar system The tech came in and reconnected it and showed us how to reset it in the future

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the third time the geek squad has come to my house. and this is the third time I've been highly satisfied by the work they've done. This time they installed my sonance 1250 amp. Again I couldn't be happier!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed sound bar with new tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound bar installed with new tv. Wish I would have had them leave off the "woofer".

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my speakers quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was able to hook-up wiring for speakers & checked out. All is working fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound Bar Installation by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was very helpful and set up the sound bar expeditiously and without difficulty. He explained how to use the settings and was clear in his explanations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad experts for sure!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service guys were fast on time and what they were doing Thank you much for the great service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos sound bar installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad dudes did a quick and effivient installation, as well as provided instruction on how to accress additional functions of my Sonos system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad mounted my new TV, hooked up my new receiver to my 8 existing speakers, and connected the receiver with the TV. They then showed us how to use it all with existing remotes. All work great together. Great Job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He knew exactly what was needed. I shall use the Geek squad whenever I need them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Guyz on Point

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geeks, Adam and Marcos arrived early and immediately got to work! They were very friendly, and helpful. Very meticulous in their work and adhered to every COVID-19 precaution. The consumate professionals!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad met our need perfectly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connected my sound bar and removed all my unneeded items very efficiently. He was very helpful, knowledgeable and capable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brandon

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek tech was the best.superior knowledge of the. Product,exuding total quality ,and pride in his actions.make a customer feel as a honored person

    I would recommend this to a friend