Customer Ratings & Reviews

The agents installed in-wall speakers, replacing my existing in-wall speakers. The task really wasn’t that difficult because the wiring was already in place and the size of speakers was similar. They did a good job.

Great service! I am not a tech person, so having the Geek Squad connect the system was worth hours of my time to try to figure it out myself. Expert on knowing my complicated Yamaha Surround Siund set up. Even got the tv remote to work the volume on the amplifier.

Alton did a wonderful job switching out our tv & hooking up our soundbar & cable box. He was such a great person to deal with! Thank you to Alton!!!

These guys did a awesome job.very polite guys.it took them 2 1/2 hours to install all 3.only thing that happened was they took the boxes away,which was great,but they forgot to take out the manuals.so I had to download them from the internet.

Geek Squad always does a fantastic job. This time was no different. They arrived on time were very courteous and knowledgeable. They hooked everything up spent time going over the functionality and cleaned up everything after they were done.

The agents installed my sound bar system quickly and efficiently.

Jacob expertly diagnosed the no sound problem based on his experience with similar issues experienced by other users.

The geek squad technicians hooked up the 4K tv, speakers, and Apple TV. They tested all the equipment/remotes to make sure everything was working properly. They were very professional and explained how to work the remotes. I would use them again.

The guys did a great job and I would highly recommend them again.

The agents were very nice and helpful. They hook up my t v and sound bar and connect the sound bar to my wife’s Bluetooth and also my Bluetooth on our iPhones . We appreciate there help.

I was really happy with him , he was knowledgeable, some time you don’t know what you getting but he know his staff . He gave us lots advise and I will use them again

The employees at Best Buy "Geek Squad" have always done a great job for me. I am "Low Tech" and they are the absolute opposite. I am glad to have them help me with all of my 21st Century "High Tech" needs!

I already reviewed my Geek Squad but wanted to make sure I reviewed everything - again, these guys are professionals who provide professional service. They were on time, kind, listened to my requests and they were super efficient. I would recommend Geek Squad!

delivered and set up our tvs and ssound bar and tv stand Knew exactly what thay were doing

The best money I have l spent in a long time - to have the Geek Squad service!! They made sure we knew how to operate everything - very patient (LOL).

The audio set-up was completed and Jay was helpful with answering questions and going over all the components until our Logi remote could be reprogrammed with the new components added to the theater system. Always happy with the Geek Squad team!

Had an issue with the sound system……..great response to get it up and running . We appreciated the attention to detail and asking us if we had any questions before they left.

The technicians kept us up to date on their arrival status -- scheduling needs to realize drive-times between distances however. Techs were friendly and very competent, also explained how devices worked. Cleared away old product and new product packaging.

The geek guys were awesome and very professional. He represented Bestbuy with professionalism and very knowledgeable.

they forgot to program Bose universal remote when have to turn on with tv remote and Bose speaker with Bose remote