Customer Ratings & Reviews

Secret agents were very knowledgeable and took their time to explain what they were doing. The sound system throughout my home is build into the walls and it is all working! I am very impressed with My Greek Squad, especially Secret Agent Chris Smith.

These fellas were incredibly helpful and knowledgeable. They set up the audio for my new set up, and they answered all of my questions in a way I could easily understand. I would highly recommend having them come by if you're setting up a new entertainment system.

Could not get TV stations, only streamers. And much too complicated to use without readable and more complete directions. Had to have a return visit by installers.

The Geek Squad did a fantastic job. They were courteous, efficient and took the time to dress all the wires so nothing shows. I’ve used Geek Squad many times and they have not disappointed.

quick, knowledgeable, professional, appreciate the help by the Technician

Agents were timely and mounted by TV perfectly. Ian and his partner were great and helped me out. It was done quickly too!

I like my sound bar, it does take a bit of getting used to. I have hearing issues and I wanted something to help me out. You can make it as loud as you want!

Nate came to my home and hooked up my theater quick and fast and while doing so explained everything he need it to. I am very greatful for his and the geek squads help

Excellent knowledgeable techs performed the install, set up my TV and sound bar. They were very professional. Great service!

The Geek Squad team did a great job setting up my SONOS speaker system. They made sure the individual speaker volumes were balanced for my living room. They explained how the speakers work together to provide a superior overall listening experience.

Worth every penny went over everything as he was working

One man came out and setup the sound bar. He was very professional and cleaned up any mess.

The Geek Squad people were great once they got to my house, but we had problems with our specified installation date. It was NOT the Squads fault, but a problem with in Best Buy corporate.

Agent did a good job. Sound bar is too complex.There are NO instructions!!! Would not recommend this bar unless you recognize what you are getting into.

During the original installation of my entertainment center, I asked the geek squad team if I could have remote audio for cable reception & WFI through my my new SONY. They it could not be be done. The geek tech said, yes & did it.

Knowledgeable, courteous installers. However they were less cooperative with part of installation and yet very helpful in others. Would recommend with qualifications as to what to expect.

The agents were friendly and very professional. They connected my entire entertainment center and all was working when they left. They did wear their masks and helped with a couple of extra requests.

Geek Squad team did a great job hooking up my new Sony Bluray and receiver. I thought it would take them a lot longer than it did to connect my older equipment and projector, but they had it set up in a short amount of time.

The agents were on time and kept me posted on the arrival status. Polite, knowledgeable team. Great experience. Worth it.

Appreciated the soundbar connection by this Geek Squad. They were friendly geeks, knowledgeable as expected, and talked on a level we non-geeks could understand.