Customer Ratings & Reviews

I had 2 guys show up and connect the sound system to our TV . I am sure we could have done it but didn't know if it would take more knowledge than we had. We could have done it. Feel the cost for having them come Is to high and I now know we could have done this part.

Very quick and efficient! They set up the TV and sound bar super quickly!

These guys were great. I would definitely use them again.

The Geek Squad set up my tv sound bar and hooked to my tv and showed me how to work the remote. They did it quickly and picked up all the packing paper and the boxes. I am very satisfied with the service.

Geek Squad guys are the best. Now if they could only straighten out DISH repair guys. They came after Geek and now my Bose audio is off and I hear only TV sound. I can't afford to call you back to fix what they did.

Best Buy Geeks do a wonderful job connecting everything where it should go. I would never be able to do what they do, so Thanks Geeks! Lucky to have you guys around!

Somewhat lacking in tech, I chose to have the sound bar installed by BestBuy. It only took him a very short time, while I'd still be working at it.

Oh goodness ... the superb Geek Squad Agents set up my LG OLED 65 INCH TV perfectly. They were just so kind, helpful and respectful. A BIG BRAVO!!!!!!

My experience was a disaster and I still don’t have a TV and Sound Bar that work correctly. I have given up and am trying to live with it.......and the money I wasted on this purchase.

the agents mounted my tv and connected all my devices. They showed us how to find the apps and channels we wanted. They also moved the old tv upstairs. They were very friendly and helpful.

He could not get my sub woofer to connect. He told me I would have to replace the entire sound bar. HOWEVER, at the store I was told that I only had to replace the sub woofer.

The "instructions" that came with the sound bar just purchased didn't come close to addressing what needed to be done in setting it up with my TV.

The two Geek Squad service technicians who installed my equipment were very professional and pleasant. My equipment was also lined up perfectly on my tv console.

Justin did a good job setting things up, but shortly afterwards things went awry. I now have my third call into him and have not received a response. My headphones are no longer functioning.

Great job to my tech that took care of all the extra wires that we didn't need. After he was finished we could have set up 2 more TV's with the extra stuff. Great job, detailed and told me what he was doing. Thanks Geek Squad!

The agents were here on time and connected the sounder to our TV. They were very friendly and informative

The agents did connected soundbar, subwoofer and rear speakers and showed me how to use all of my equipment. Absolute professionals. Thanks geeks your the best!

The agents were quick and informative and showed me what to do that we had not thought of.

The two technicians did an excellent job setting up my bose sound at surround sound system. The technicians also assisted in setting up a receiver and 2 speakers to a CD player.

The techs had difficulty connecting my sound-bar to my remote, they claim that it was due to the type of remote I had but that is not correct, my previous sound bar was programmed to my remote