Customer Ratings & Reviews

The technician was very efficient and neat with his installation and encouraged me to call him if we had any issues.

used the geek squad twice now ... very knowledgeable and did not try and over sale items which i may not have needed ... the installation was on time and right the first time

Geek squad was helpful. Geek squad always helps if you have the plan. When you purchase something you are covered under your geek squad account

The techs were prompt, knowledgeable, tactful, friendly, and were exceptional communicators! I would recommend them to anyone!

Agent Ferguson was very knowledgeable and very honest. He explained to me that I really didn't need to do what I planned with our A/V system. Clear explanations and a pleasant demeanor. Highest marks.

The technician did a quick set up and was very nice to explain to me what he was doing in case I needed to readjust something!

Total tech took tome to explain all set up and made sure i was satisfied with the color since i wanted the black one originally. Communication was 2nd to none!

The geek squad came in and set b up our TV and soundbar without any trouble. They know their job. We are pleased.

From booking the service to the person who came to our house, everyone was professional. Our only frustration is that the TV continues to go blank for a couple of seconds then the picture comes back. After we experience this and turn off the TV a couple times, it stops doing it and everything is fine, it's simply frustarting.

Good work by the Squad installing a new TV and reconnecting a sound bar & VCR

They did a great job and took the time to explain everything and answer any questions I had. These guys are great!!

Confirming that soundbar is working fine. Because I had doubts in beginning

Cecil and his team did an outstanding job. Did the entire job quickly and were very kind and resourceful in explaining everything.

The technicians did an adequate job hooking up the TV and sound bar but the sound quality is no better than our old TV and sound system. They couldn't give us much advice on how we might improve the sound quality. We're considering adding 2 more speakers.

The agents quickly connected the soundbar, explained it operation, made sure it was integrated with the single Samsung remote to control it along with the new smart TV and our DVD player. Great job!

I've used the Geek Squad for multiple home projects. Each one of their technicians were knowledgeable and friendly. If they don't have an answer they find someone who does. Great company & service!

They mounted my sound bar below the TV and connected it to the TV (sound) which I would not have known how to do.

Gentlemen that installed the JBL Soundbar was very prompt, courteous but didn't show me how to get the most out of the system

the 2 agents arrived on time and were friendly and seemed to be technically competent. They worked very fast and very well together and identified a problem with a Direct tv receiver. Had to have a call back due to some syncing problems

Im so glad i bought this sound bar. The team showed up.and installed it for me and made sure it was fully operational