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Customer Ratings & Reviews

SKU:
5554402

Customer reviews

Rating 4.5 out of 5 stars with 7928 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 166 Showing 3,301-3,320 of 7,928 reviews
  • Rated 5 out of 5 stars

    So glad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im so glad i bought this sound bar. The team showed up.and installed it for me and made sure it was fully operational

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed soundbar to wall with no exposed wires

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did an excellent job, looks great, knew what they were doing to a "T" Paid attention to every detail wanted the customer quite satisfied with the results.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    sound bar install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    did a great job would recommend to any that need s to have the greek squad insrall

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my sound system for my smart

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Steven from Geek Squad was Great!! I am so glad that I can have someone come to my house and hook-up my electronics. Very polite and friendly too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job getting it set up and explaining to us what to do if we needed to reset the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was on time, friendly and professional!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys who installed our new LG 55 inch Smart TV installed the TV, assembled the TV stand which was time consuming, instructed us on how to enjoy using the TV and told us to call if we had any questions!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He came out and hooked up my 55" Television and the Television had a great picture and also hooked up my soundbar for it. Love the 55" tv. Samsung makes great tv's

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose sound bar hook-up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound bar did not sync with TCL TV at initial installation. Second Geek Squad visit corrected the problem. Very happy with the service !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Pleased!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very impressed with Jeff! He was courteous, neat, fast, and helpful! He set up my speakers, receiver, cd Changer, etc. In addition, he patiently explained how everything works with my new universal remote. Great service from Jeff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tech, superb advice!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an old Sony receiver that was malfunctioning and I thought needed replacement. The tech came in, did some trouble shooting and was able to resolve the problem. Used the money saved to buy a new laptop!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents set up my existing sound bar and ensured everything was perfect before leaving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great at setting these items up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When they got here , I realized they did not have my sound bar and it was late but after they a few phone calls went back to the store and picked it up. I am very happy with what they did , i would recommend them to anyone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth Set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Erik was great and efficient. Knew the product well. Explained performance and features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THE BEST IS BEST BUY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geek Squad as always advised me of why my computer did not have enough ram. That explained why I could not run the computer on a certain program. Kiala did a great job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mount installed good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was at work when they installed it, but my wife was home & was texting me about one of the guys having an attitude towards her & I think that’s really unprofessional of him.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad installed our new VIZIO suround system and new LG 86" t.v... friendly... fast and professional. Thanks guys!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Frank is the man!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve had an unusable Heos system for about a year. We’ve had other echo get it to work for about a week but it’s crash again. Frank fixes it within minutes! (Amongst other tasks) We’re so thankful to finally be able to use our Heos!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Collin and assistant from Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the tv connected it to sound bar and set up the Comcast and showed me how to work things plus provided valuable information about the tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our installer was very thorough and a good educato

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the second attempt to get our receiver installed and connected so I knew how to use it. Our Geek Squad man was intent on us understanding all the workings of our system and how the new receiver was integrated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my sound bar quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents hooked up my sound bar and had it working quickly. The agents you sent were very polite and knew what they were doing. I am extremely satisfied with there service.

    I would recommend this to a friend