Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 167 Showing 3,321-3,340 of 7,919 reviews
Rated 5 out of 5 stars
So satisfied
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This reviewer received promo considerations or sweepstakes entry for writing a review.
They came in and knew exactly what they were doing. Very Professional polite polite and they went right to work
This reviewer received promo considerations or sweepstakes entry for writing a review.
The sound bar was installed, operational and running fine before they left. all questions were answered and future inquiries to be answered. Pleased I made the choice.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The guys insisted on wearing the booties in the house........even though we told them it wasn't necessary. They promptly diagnosed the problem; and then made some minor adjustments to the component settings to get the sound system working. Well done, guys!.
I would recommend this to a friend
Rated 5 out of 5 stars
Tops
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Talented technicians ready to help get all the parts in the right place. They gave great advice and answered all questions
This reviewer received promo considerations or sweepstakes entry for writing a review.
Geek Squad hung my new 85” Samsung and hooked up the sound bar as well as all other devices. They were quick, cleaned up after themselves, and made sure I was well versed on how everything worked
This reviewer received promo considerations or sweepstakes entry for writing a review.
Geek Squad team did a great job hooking up my new Sony Bluray and receiver. I thought it would take them a lot longer than it did to connect my older equipment and projector, but they had it set up in a short amount of time.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The techs had difficulty connecting my sound-bar to my remote, they claim that it was due to the type of remote I had but that is not correct, my previous sound bar was programmed to my remote
This reviewer received promo considerations or sweepstakes entry for writing a review.
Secret agents were very knowledgeable and took their time to explain what they were doing. The sound system throughout my home is build into the walls and it is all working! I am very impressed with My Greek Squad, especially Secret Agent Chris Smith.
This reviewer received promo considerations or sweepstakes entry for writing a review.
During the original installation of my entertainment center, I asked the geek squad team if I could have remote audio for cable reception & WFI through my my new SONY. They it could not be be done. The geek tech said, yes & did it.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Absolutely worth the $'s to have them put this all together and hauling away the old television.
They were helpful with answering questions about my purchased items.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The two technicians did an excellent job setting up my bose sound at surround sound system. The technicians also assisted in setting up a receiver and 2 speakers to a CD player.