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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7919 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 167 Showing 3,321-3,340 of 7,919 reviews
  • Rated 5 out of 5 stars

    So satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came in and knew exactly what they were doing. Very Professional polite polite and they went right to work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It sounds funny but they mean business

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound bar was installed, operational and running fine before they left. all questions were answered and future inquiries to be answered. Pleased I made the choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys insisted on wearing the booties in the house........even though we told them it wasn't necessary. They promptly diagnosed the problem; and then made some minor adjustments to the component settings to get the sound system working. Well done, guys!.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tops

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Talented technicians ready to help get all the parts in the right place. They gave great advice and answered all questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squats was quick!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad installed our sound bar & hooked it up to all systems!!! But still having scratch sounds coming through sound bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my sound system for my smart

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Steven from Geek Squad was Great!! I am so glad that I can have someone come to my house and hook-up my electronics. Very polite and friendly too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad - 2 thumbs up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ricky, with Geek Squad, was absolutely great - highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad setup sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad hung my new 85” Samsung and hooked up the sound bar as well as all other devices. They were quick, cleaned up after themselves, and made sure I was well versed on how everything worked

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New receiver install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad team did a great job hooking up my new Sony Bluray and receiver. I thought it would take them a lot longer than it did to connect my older equipment and projector, but they had it set up in a short amount of time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Program sound bar to my remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs had difficulty connecting my sound-bar to my remote, they claim that it was due to the type of remote I had but that is not correct, my previous sound bar was programmed to my remote

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos Technician Install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was quick and efficient. Explained the unit operation and answered all of our questions. Very courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of Cake’

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers know all the Sound Bars out there and they set me up in no time at all!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Secret Agents know what they are doing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Secret agents were very knowledgeable and took their time to explain what they were doing. The sound system throughout my home is build into the walls and it is all working! I am very impressed with My Greek Squad, especially Secret Agent Chris Smith.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seamless sound bar install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs arrived on time, knew what to do and set up the sound bar with a TV. Great service, worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    During the original installation of my entertainment center, I asked the geek squad team if I could have remote audio for cable reception & WFI through my my new SONY. They it could not be be done. The geek tech said, yes & did it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Soundbar setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were wonderful. I can now be assured of "quiet" when I mute my TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Add-on Soundbar Connect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely worth the $'s to have them put this all together and hauling away the old television. They were helpful with answering questions about my purchased items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs were very knowledgeable about the equipment, Took as much time as needed to explain the use of it. Were prompt and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s a simple option for set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my tv and set it up very well. I recommend this service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound Bar Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two technicians did an excellent job setting up my bose sound at surround sound system. The technicians also assisted in setting up a receiver and 2 speakers to a CD player.

    I would recommend this to a friend
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