Customer Ratings & Reviews

The Geek squad had to come back and set up the audio part components of the system due to a cable outage. The guys were quick and explained how everything worked. Very pleased with the service. Well worth the money.

WE knew that with the new technology we wanted someone that knew what they were doing to set up everything. Our first experience with a subcontractor was not good, but when the "real" geeks came they were great!

Agents were very helpful in explaining how to use the new equipment. Also they took the old equipment that was not working, as well as all packing from the new products,

The technician connected a sound bar and two speakers. He was professional, knowledgeable and respectful. He explained the equipment and was patient in answering our questions.

Both Geek Squad employees were very informative and fixed the problem within minutes. Would pay for their service again if needed. Thank You Geek Squad..

Purchased a Surface and was told by salesman that Geek Squad plan would cover other services. Turns out it was just a discount. You got me good Greek Squad. Of course the service from the guy that came was great!

The geek squad installed our sound bar & hooked it up to all systems!!! But still having scratch sounds coming through sound bar.

The Geek squad were very thorough about mounting our tv and sonos arc sounder. They were very careful to take every precaution. We are very happy we used the Geek squad for our installation.

Techs were very knowledgeable about the equipment, Took as much time as needed to explain the use of it. Were prompt and courteous.

The Geek squad view my set up and determined the best configuration and made suggestions that Iapporved to make my system respond as effortless as possible and I was pleased in their final setup of my audio system.

Wow oh wow these guys are good Very good and very helpful He stayed as long as he needed to get the best sound from the system He taught me how to use it and how to make some changes when going from tv to music These guys are so professional

The TV installation came out really nice the guys were professional.just wish the sales people and geek squad were on same page got charged an extra100 for hiding the wires and setting up a remote the sales people said I would have those included

Soundbar installation went well. Had new TV and needed several tools to make totally functional. Good job.

The agent connected receiver, subwoofer to the TV & installed speakers. He was very courteous and professional. The agent cleaned up and organized as he went and kindly took the empty boxes to discard.

David was simply the best. Very polite, professional and a pleasure to work with. I would rank higher m an 11 if that were available. I am sure he is a very valuable member of your team.

The technician connect my devices and made sure everything worked properly before departing. There was one issue that he solved by consulting with a colleague. He was very professional, patient, and respectful.

The agents were excellent in setting up my new television. They took the time to make sure I understood how to fully operate everything connected to the successful execution of the new t v.

The agent who set this up explain it and did great. He was so nice and on point. It made for a great experience!

The agent mounted the tv lower than the cabinet then raised it way too high. He could not get the soundbar set up so he quit the geek squad and took my remote on his way out of my home. I had to have the supervisor come remount the tv set up the soundbar and I just received a replacement remote for the soundbar 3 weeks later. Now there are several holes in my wall. I was able to receive my money back from the TV install but have not received the money back from the $99 soundbar setup.

Lance is a real pro. We try and ask for him personally when we have any computer issues. He's very knowledgeable, patient and accommodating. In addition, he is really tech/computer savvy.