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Customer Ratings & Reviews

SKU:
5554402

Customer reviews

Rating 4.5 out of 5 stars with 7928 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 170 Showing 3,381-3,400 of 7,928 reviews
  • Rated 5 out of 5 stars

    Sonos Technician Install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was quick and efficient. Explained the unit operation and answered all of our questions. Very courteous.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Repair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fixed problem quickly. Talking to geek squad on phone was tedious and a waste of time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    came, did their job, and still working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    have been having problem with initial installation in february have trie several things, but still no success. completely changed all all portions of system and now has been working as desired

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were very knowledgeable and courteous. Great installation and very quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome crew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the geek squad made it so easy and hooked everything up in no time..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad sound system install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable,great service this time. Took his time to install correctly. Not like the last crew rushing to get to the next appointment leaving my install incomplete.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They get it fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ismail and his assistant did a great job. They were thoughtful and diagnosed the issue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my sound bar.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has Great service. I have had them install all my electronics. Every installer has been excellent and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad pleasant, quick and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Courteous and prompt. Set everything up quickly. They actually arrived prior to the delivery window. Everything was explained and worked as expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came in and knew exactly what they were doing. Very Professional polite polite and they went right to work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set uo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At the time of purchase, my Best Buy protection covered set up and I ended up using it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The Sound Bar Put Music In My Ears

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks Geek Squad For My Soundbar Add-On Connect, The Sound Of Music is Melody To My Ears And A Positive Keepsake And Therapy Toward Ignoring Negative Vibes,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad tech Brian Lindy did a great job!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brian was friendly and knowledgable. He did a great job with the installation of our 51 inch TV on the wall and cleaned up the area to the point like he wasn't even there. Thank you Brian! Great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are the best, polite, knowledgeable, professional and do whatever they can to please the customer. Well worth using them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Time saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Of course you can do it yourself but there are somethings that would have taken a week or so in blogs, technical support and online research to figure out what they already know! It's worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    John, the geek agent was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent attached to my tv quickly. He was very personable and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    speaker bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They where very neat and super to deal with. They helped us learn about are system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job setting up my new TV and sound bar. The gentlemen were very efficient and professional. The Geek Squad is worth every penny you pay for their service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and reliable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disconnected all old audio equipment and installed new system. Stayed while new system booted up to make sure all systems were operating as promised Both techies were polite and clearly communicated with me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sounds Right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our sound bar now works, thanks to you. The agent was very professional and friendly.

    I would recommend this to a friend