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Customer Ratings & Reviews

SKU:
5554402

Customer reviews

Rating 4.5 out of 5 stars with 7928 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 171 Showing 3,401-3,420 of 7,928 reviews
  • Rated 5 out of 5 stars

    Geek Squad Rocks!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Juan and Josh did a fabulous job installing my new television and sound bar into the wall. Juan double checked his work and was very patient showing me all the remote options. I HIGHLY recommend these guys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What would I do without the geek squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent put it all together for me, I appreciate their time and their knowledge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent came in and went right to work. He assembled the turntable and hooked up the speakers and showed me how it worked and what the various controls did. I really appreciated his efforts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad wired my TV/ music componets

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys unhooked all my components and set everything into my new console. They hooked everything back up. They were professional and courteous

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    billing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the service was great, but I have an additional charge of $49.04 on my mastercard bill that I cannot identify in addition to the $1420,22 for the tv and setup. Need help with this. thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a great job and knew what they were doing. Didn't take them long, friendly & courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed it within no time. They know their stuff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent techs who installed all elements without any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed sound bars and subwoofer quic

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly satisfied with Geek Squad and installation of sound bar and subwoofer on new TV with ease and efficiency. Equally satisfied with installation of sound bar to fix sound problem on original TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an excellent job. They tested the product to ensure it worked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Techs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both texts were quick and very efficient in the job. The explain things and even help hook up my TV and turn it on for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    soundbar install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went off perfectly..techs did a great and speedy job and explained what we needed to know.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Guys!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys installed quickly, linking all devices and helped us load the APP to our phones. They also patiently explained all function and controls.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    BB installed and did a great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad representative installed my new TV and the sound bar. Did a good job. The sound bar reverts to off when you turn off the TV or pause a program. Very annoying...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seamless sound bar install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs arrived on time, knew what to do and set up the sound bar with a TV. Great service, worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my tv sound bar and tv stand set up the tech was very helpful would recommend tech sopport to my freinds and family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very nice crew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the folks that came to my house were fantastic there was snow on the ground they had booties to put on very fast explained all the details gave me there business cards if any questions took away all the boxes i plan on using them again soon

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connected my sound bar quickly and efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    50plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great in home set. The guys connected everything and showed me how to use it all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech was very knowledgeable and prepared.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The in house Geek Squad have done an excellent, thorough, and expeditious job correcting past installers mistakes and solving system problems to leave me completely satisfied with my Inhome AV experience.

    I would recommend this to a friend