Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7919 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 171 Showing 3,401-3,420 of 7,919 reviews
  • Rated 5 out of 5 stars

    Geek squad installed my sound bar quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents hooked up my sound bar and had it working quickly. The agents you sent were very polite and knew what they were doing. I am extremely satisfied with there service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installing of Sound System

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had 2 guys show up and connect the sound system to our TV . I am sure we could have done it but didn't know if it would take more knowledge than we had. We could have done it. Feel the cost for having them come Is to high and I now know we could have done this part.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was knowledgeable and efficient

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were super helpful and installed my products with patience

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The Sound Bar Put Music In My Ears

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks Geek Squad For My Soundbar Add-On Connect, The Sound Of Music is Melody To My Ears And A Positive Keepsake And Therapy Toward Ignoring Negative Vibes,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent work

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greek Squad was efficient and very helpful. They did excellent work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my tv sound bar and tv stand set up the tech was very helpful would recommend tech sopport to my freinds and family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service and saved me $$$

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent Ferguson was very knowledgeable and very honest. He explained to me that I really didn't need to do what I planned with our A/V system. Clear explanations and a pleasant demeanor. Highest marks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks worth the wait

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't like waiting that many weeks , but the Geek Squad did an excellent job when they came . They did a great job hanging my new big screen & set it up all the way well .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Srrvice

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Appreciated all the help and knowledge both Ian and Spencer displayed in setting up TV and sound bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad quickly installed my Samsung Soundbar

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents quickly connected the soundbar, explained it operation, made sure it was integrated with the single Samsung remote to control it along with the new smart TV and our DVD player. Great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Always Does a Great Job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used the Geek Squad for multiple home projects. Each one of their technicians were knowledgeable and friendly. If they don't have an answer they find someone who does. Great company & service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Agents were very helpful.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were very helpful in explaining how to use the new equipment. Also they took the old equipment that was not working, as well as all packing from the new products,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rick and Ryan were the best!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad was very knowledgeable and the installation went very quickly. Very impressed with the time they took to make sure we were very well versed on how the TV worked and all of the extra features we could use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad installed our Sonos components quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very knowledgeable and professional. Did a great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound Bar installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our experience from purchase to install was very good. I would highly recommend Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad pleasant, quick and efficient

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Courteous and prompt. Set everything up quickly. They actually arrived prior to the delivery window. Everything was explained and worked as expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV and paired my remote.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is a joy to do business with. I will always be back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Above & Beyond

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once again, this team blew it out of the water. Hooking up my existing soundbar to our new TV set up was an added bonus to an already pleasant experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really friendly and nice people they will help you and all your questions the excellent service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation of my new sound bar was quick and easy. The technicians were friendly and very knowledgeable. They showed me how to use it and were very patient with my learning curve!

    I would recommend this to a friend
Sponsored