Customer Ratings & Reviews

The guys unhooked all my components and set everything into my new console. They hooked everything back up. They were professional and courteous

used the geek squad twice now ... very knowledgeable and did not try and over sale items which i may not have needed ... the installation was on time and right the first time

The agents did a very good job in installing my tv and sound bar as they walked me through its operations I was very grateful for work.

Team showed up on time, very professional answered all questions I had

they are the best and only they know what they are doing

The Geek Squad knows how to set up and hook up a soundbar very quickly.

Had an old Sony receiver that was malfunctioning and I thought needed replacement. The tech came in, did some trouble shooting and was able to resolve the problem. Used the money saved to buy a new laptop!

If you want to introduce a quality product onto you home, like our new Samsung 55' TV., our Blu-ray player, and our Soundbar, it only makes sense you would also want to use the best quality equipment to make the right connections. I'm very satisfied.

The two guys who installed our new LG 55 inch Smart TV installed the TV, assembled the TV stand which was time consuming, instructed us on how to enjoy using the TV and told us to call if we had any questions!

The agent assessed the problem of the sound being out of synchronization with the picture, went into the software and resolved the problem.

The Geek Squad has handled every issue we have ever had with our computer. The were great in setting up our appliances as well. Can do much over the phone, too. Punctual, friendly, knowledgeable.

Excellent service! Very courteous and knowledgeable!

set it up quickly and answered all of our questions

the 2 agents arrived on time and were friendly and seemed to be technically competent. They worked very fast and very well together and identified a problem with a Direct tv receiver. Had to have a call back due to some syncing problems

Bought a Sony 65” HD LED TV and the 2.1 Sony Sound Bar. Geek Squad set everything up perfectly to the point that the audio is essentially hands free, yet they took the time to show me how to adjust or change settings if I so desire. Great job!

The guys installed quickly, linking all devices and helped us load the APP to our phones. They also patiently explained all function and controls.

Jessie from Greek Squad was great. He got the sound bar up an running ASAP. And ask if we needed help with anything else.

The Best Buy team members took the time to ensure that my sound bar connection to my Smart TV was working well, updated the TV software, and helped me to access my Netflix subscription on TV.

Tv and sound bar were installed by geek squad did an awesome job were very careful with our things. I would recommend them to anyone. Thank you

Seve did an excellent job setting up the sound bar for our tv. He was patient and knowledgeable.