Customer Ratings & Reviews

Justin Wong of the Best Buy’s Geek Squad is very professional and knowledgeable. He did an awesome job setting up our Sony home theatre system. My wife and our are very happy with the installation. Justin is the best.

The agent did a great job! Very quick and great advise

The delivery, assembly, testing and tuning of the set were excellent. An entertainment unit in which the set was placed had an upper shelf adjusted to hold a sound bar purchased with the set. At first we did not notice a front shelf support was put in at a 45degree angle. Another rear support was not in place nor was a securing screw reaching the cabinet wall from the shelf. 15 pounds were about to drop on the left upper part of the TV screen. We braced the shelf with lumber and called younger friends for help to remove and reinstall the shelf. GEEK SQUAD could have cost us $2300.

Very happy with the knowledge of the two technicians who installed and then set up my wall mounted tv. Both were very knowledgeable and made sure I understood everything before they left.

Everything works like a charm! Richard was excellent

Eric and his assistant went above and beyond expectations to provide a quick high quality set-up of our TV to our Apple TV and our stereo components.

Tech showed up on time. After explaining my problems, he set up audio quickly. Made sure I understood operation and asked if there was anything else i needed. very polite, neat and thorough.

The Geek squad installed and mounted my tv efficiently and as quickly as the procedure required. If I have a problem at all with the process it was with the in ability of the scheduler to tell time.

Geek Squad to the rescue! We are committed to them to be our tech backup going forward. Technicians are friendly and most helpful to those of us born before the computer age began.

The agents went above and beyond to be sure we could easily use the new soundbar.

The guys who delivered my new TV and put it all together and placed it on my wall did an excellent job. Very professional and very knowledgeable of what they were doing

The guys that installed our surround sound did a fantastic job. We will be using them again for sure!

Need to return as it cannot be used simultaneously with my tv...there will be a delay in sound output between the tv and sound bar. This will not be acceptable...

The agency hooked up equipment Wen over everything with me He was courteous I had some questions a day after hpHe returned my call and told me if I have any future. Questions to call him

Leo installed my surround sound system. He did a great job and explained everything along the way.

I had the television mounted on the wall. The technician was on time and very thorough in explaining how everything worked. The only issue I have is that the power cord to the television was not pulled through the wall like all the other cords.

The agents set up my TV on the base and did the complete set up for me gave me tips. Great work on my computer also. Total tech is the way to go

We had purchased the wrong remote and needed different cables. My husband was home and I was shopping.They waited for me to go to Best Buy and get the right equipment in order to finish the installation. They left our house rather late.

The agent was able to set up my sound bar within about 10 minutes including setting up my Cable remote to control my soundbar too! Super nice agent and a quick and professional install!

Thanks to Geek Squad, my wireless speaker is working again..Not only did the Geek Squard corrected the audio sound, they took the time ( I am a senior citizen) to make sure I knew how to operate the sound system..