Customer Ratings & Reviews

The Geek Squad provided excellent suggestions as to how to set up my in home theater and sound throughout my new home. The were professional and courteous and were able to address all of my needs. .

Timely and got my soundbar up and working the right way

We are incredibly happy with work done by Evan, Quentin and Edgar on the installation of our home system. They were considerate and extremely attentive to our needs and concerns. I highly recommend these Best Buy men!

We are incredibly happy with work done by Evan, Quentin and Edgar on the installation of our home system. They were considerate and extremely attentive to our needs and concerns. I highly recommend these Best Buy men!

Jessie from Greek Squad was great. He got the sound bar up an running ASAP. And ask if we needed help with anything else.

The Technician sent to install a stereo system, that had been in for warranty work, did not know how to do it, even though we had all the cables labeled. It should have been a "plug and play". He could not get zones 2 or 3 to work. Fortunately for us, there was another technician here to re-program the remote. After the first technician left, he took care of both, even though it was not his job. He was fantastic! The first technician was a sub-contractor and the second was an actual Geek Squad tech.

The agent fixed my problem with the sound bar. He did a great job.

Great response and very helpful in solving the problem.

The Greek squad came back to replace a faulty HDMI cable that connected my DVD Blu-ray player to my Yamaha AV receiver. The tech was in and out in a short time. I couldn't be happier

Install went well no issues other than the tech that came out was not from Geek Squad but third party vendor. He did a great job but I feel like the store should have informed me that it would not actually be a Geek Squad technician.

The 2 agents set up my 2 samsung soundbars for each samsung tv and suround speakers and showed the remotes how they should work

We bought a 55" TV and delivery/set-up was free! The techs that delivered our TV were very knowledgeable. Set-up was quick and went smoothly. We were able to enjoy watching a movie within an hour.

The gentleman setup tv and connected sound bar etc.

Geek squad did a great job hooking up our new TV and sound bar. Dont think we could have did set up on the TV without their assistance. Great job!

We had the Geek Squad install and set-up all of our home entertainment equipment. They happily answered our questions and we were free to watch as they performed their miracles. No hassles. Just pure enjoyment.

Agent attached soundbar to my TV. Works great. Nearly

The Geek Squad did the setup and everything works great. I saw that some people had problems setting up the HDR and 4k and not having good results. I'm glad I had the Geek Squad do it since I have no problems and it woks perfectly.

Very good job getting the soundbar set-up. Adds to the TV watching experience.

Installers know all the Sound Bars out there and they set me up in no time at all!

Great set up and very helpful. Would recommend if don't know how and have to set up TV.