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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7919 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 176 Showing 3,501-3,520 of 7,919 reviews
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were professional and very thorough. They did a fantastic job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Time saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Of course you can do it yourself but there are somethings that would have taken a week or so in blogs, technical support and online research to figure out what they already know! It's worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    had no clue what to do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the Geek Squad came to my home and set up my new stereo. I can now say "Alexa play [music of some sort] and instantly you hear music coming out of my windows. It was well worth the time and money. The Geek Squad riips

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent came in and went right to work. He assembled the turntable and hooked up the speakers and showed me how it worked and what the various controls did. I really appreciated his efforts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sound bar easily connection with recommendation that I update the soundbar to a newer more compatible model.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad tech Brian Lindy did a great job!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brian was friendly and knowledgable. He did a great job with the installation of our 51 inch TV on the wall and cleaned up the area to the point like he wasn't even there. Thank you Brian! Great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Did a Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young man who helped us with the audio on our new tv did an excellent job. He fixed the problem quickly and efficiently. He was courteous and we were impressed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV installation came out really nice the guys were professional.just wish the sales people and geek squad were on same page got charged an extra100 for hiding the wires and setting up a remote the sales people said I would have those included

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow oh wow these guys are good Very good and very helpful He stayed as long as he needed to get the best sound from the system He taught me how to use it and how to make some changes when going from tv to music These guys are so professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the bomb!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad came in, worked quickly and efficiently and got the TV mounted and running. A quick tutorial later and we were watching our TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Young man did a very good job and helped this old man understand how everything works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! The tech was very courteous and professional!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar not used

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Soundbar was not needed, decided not to use the one we had. Service was not needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best installation ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young men were excellent in their knowledge and had all my electronic equipment connected and working wonderfully. When we move, I will contact them again to connect my electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Profession service and kept us informed every step taken.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job! The sound bar wasn't new. They had to attach it with new materials.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    sound bar install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job!!!! No complaints here, they guys were very knowledgeable, and it showed in their work!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did terrific job hooking up our new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a great job hooking up our new TV and sound bar. Dont think we could have did set up on the TV without their assistance. Great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound Bar return

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need to return as it cannot be used simultaneously with my tv...there will be a delay in sound output between the tv and sound bar. This will not be acceptable...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a wonderful installation job. Everything worked well and they explained how to use everything.

    I would recommend this to a friend
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