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Customer Ratings & Reviews

SKU:
5554402

Customer reviews

Rating 4.5 out of 5 stars with 7928 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 176 Showing 3,501-3,520 of 7,928 reviews
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris W came out to set up my system. The guy is awesome, took the time to explain everything and did more than he was out to do guarantee that I'd be happy with my new purchase. Knowledgable and didn't talk down to me .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very professional and fast. Everything mounted and wires hidden along with explaining and setting up all basic functions for me. I didn't lift a finger, and it's all done and looks great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable and capable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had an involved installation of multiple TVs, with some challenges due to our location. But the Geek Squad handled everything professionally, and with obvious experience and capability. Awesome job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad wall mounted my new Sonos sound bar.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was proficient and professional. He completed the installation so that I was more than satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Sound bar Connection Recommendation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Service and Instructions on how to use the 65" Sony TV more efficiently. Very friendly and helpful; would like him back if help is needed again. Thanks Very Much!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great and Easy to deal with.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to deal with. Lots of benefits. Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV very professionally.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent wore a mask and was very courteous as he installed our TV and attached it to all our devices. He made sure we had no questions about the TV or the hookups before he left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really friendly and nice people they will help you and all your questions the excellent service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have always installed tvs myself in the past but with today's technology and first smart tv purchase, the install by Geek Squad was well worth the cost. The installer was friendly and knowledgeable, respectful and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT bunch of guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GEEK SQUAD techs that came out were OUTSTANDING!!! Great team and the nicest guys. So much patience to do the extra things they do. I was extremely pleased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent internal Geek Squad technical service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On 16 Dec 2018- Internal Geek Squad - in store service repaired initial incomplete 8 Nov 2018 external 3rd party HDMI connection so LG 4K TV & LG 4K Blue Ray audio can be heard from central Klipsch speakers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dave was great. On time, pleasant, very smart and informative.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could have accompolished this myself but I liked having the hands-on over view of the products I purchased and having the Geeke group set it all up for me. Worked out great and glad I went with this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound Bar installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our experience from purchase to install was very good. I would highly recommend Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the BEST!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't say enough about Best Buy's In-Home service. I highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    soundsound sneakers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the tech was really nice and knowledgeable, he got my product to work. even though its hasn't work right since. but I think it may be my wifi. he did what was expected. thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar reset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent came and reset our sound bar settings. Very knowledgeable and professional. Very courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad servkce.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seve did an excellent job setting up the sound bar for our tv. He was patient and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents that worked on my projector and screen were absolutely awesome. They helped with tech issues and gave great advice on how to maximize my usage of the products I bought.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I mentioned I had a sound bar in addition to the TV they jumped right in and set it up perfectly. The speakers were placed efficiently and cords tied off professionally .

    I would recommend this to a friend