Customer Ratings & Reviews

The Geek Squad that did the installation were very professional very thorough answered questions help me remove some of the older cable out of the way to set up the new system they were excellent highly recommend them

Great I think Service was great. On time cleaned up as they went great

The Geek Squad installed out wall TV quickly and also connected all our electronics in our entertainment center quickly. He was knowledgeable and professional and had great customer service talents!

They did a great job on the install but it being a late in the day install I think they were wanting to call it a day. It would be nice to have shown me how to use the remote and all the things the TV can do.

They were supposed to setup TV and to connect existing surround sound system to TV and set both up. I was told that my Surround Sound was to Old and they couldn't set it up and I should buy a Sound Bar. Note: Existing Sound System was working and was connected to a "65 inch Samsung LED TV and I don't know why the new TV wouldn't work. It just cost me several hundred dollars more than it should. This is the fourth time I have written out the details and no contact from Best Buy. I don't think these are ever read.

The agent was excellent. However, we are still having problems with the connection between the sound bar and the TV. We will be calling next week to set up another appointment.

Ricky, with Geek Squad, was absolutely great - highly recommend

the agent resolved the problem in less than 10 minutes and showed me what he did to correct the problem

The Geek Squad was speedy fast installing my new TV and Soundbar. Very clean, wore mask, & explained every thing I should know about the new products, VERY HAPPY...$ well spent!

I purchased a new Yamaha RXV-683 and wanted to have the Geek Squad set up the audio/video for several components. Very please with the work and knowledge of Cameron who was friendly and able to answer many of my questions.

Geek squad came in and quickly and professionally installed the tv, the mount, and my sound bar. They were very knowledgeable about it and asked my opinions about placement and what to plug in.

So far, the sound bar is jus ok. The main bar works just fine. The rear speakers do not seem to be very loud.

The Geek squad did a great job setting up my sound bar

Corrected a few minor issues from the original soundbar installation (issues that did not affect soundbar performance) and is working just fine with my new TV.

The first sound bar was not working so I had to go back to Best Buy and replace it with a new one. That one is working just fine.

I have aphasia and can't write for long but I got to say that they did excellent job installing the TV on the wall.

sound bar easily connection with recommendation that I update the soundbar to a newer more compatible model.

Technician was knowledgeable and personable Timely and was careful with our furniture, etc

I got the best installer from Geek Squad, at my home, and he did the best installaction possible in my equipments > Thank you GEEK SQUAD, for so good service and for so good capacitated employees

Although I could have done the audio connection myself my Geed Squad team had me covered and swiftly connect my Pioneer Elite receiver to the TV and adjusted the audio for all my speakers.