Customer Ratings & Reviews
- SKU:
- 5554402
Customer reviews
Rating 4.5 out of 5 stars with 7923 reviews
(7,923 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.1
Rating 4.1 out of 5 stars
Customers are saying
Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
They were great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geeksquad set up my soundbar and everything else quickly and effortlessly. They were great.
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Good work just learn how to tell time
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek squad installed and mounted my tv efficiently and as quickly as the procedure required. If I have a problem at all with the process it was with the in ability of the scheduler to tell time.
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Soundbar install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guys did a quick and clean job of installing the soundbar. Thank you so very much.
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Bose
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Profession service and kept us informed every step taken.
This review is from Add-On Soundbar Setup
I would recommend this to a friendRated 1 out of 5 stars
Non-customer service
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy has the WORST customer service where Geek Squad is involved that I have ever encountered. Now, this isn't about the technician who finally came. This is about scheduling an appointment/ no show/no communication/ you're NOT ALLOWED to speak on the phone with a store manager?????/ only to wake up the next morning to find its been rescheduled for six days later, still eithout any communication from Best Buy. The customer service "chat" site and phone agents are a total joke. They can tell you nothing about why this is happening. HORRIBLE customer service,HORRIBLE communication....I will never recommend Best Buy.
This review is from Soundbar Setup
No, I would not recommend this to a friendRated 4 out of 5 stars
VIZIO JUNK
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.SPEAKERS DONT WORK I CALLED VIZIO CUSTOMER SERVICE THEY SENT THE CALL TO PAKISTAN GOT NO HELP.I HAD NO PROBLEM WITH THE INSTALL
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Very Quick & Professional
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Greek squad came back to replace a faulty HDMI cable that connected my DVD Blu-ray player to my Yamaha AV receiver. The tech was in and out in a short time. I couldn't be happier
This review is from Add-On Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
geek squad always gets things done
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Chris got my soundbar synced with the tv and fire stick quickly
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Set Up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Justin Wong of the Best Buy’s Geek Squad is very professional and knowledgeable. He did an awesome job setting up our Sony home theatre system. My wife and our are very happy with the installation. Justin is the best.
This review is from Add-On Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Geek squad was very effient.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They delivered on time and were very efficient very friendly and helpful.
This review is from Add-On Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
sound bar install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.sound bar set up completed successful in addition to the TV sound system also installed.
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Thanks Geeks. Great job!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The TV installation went very well. Technician on time and explained the work clearly and my use of TV and remote. We couldn't be happier. He did a great job. Thanks Geeks!
This review is from Add-On Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Sound bar instillation.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad expertly mounted my Sonos arc sound bar and assisted with connecting some older Sonos equipment. Great technicians.
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Installed TV, Sound Bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everything works perfect. Geek squad installed TV mount on wall and sound bar.
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Greek Squad set up my TV quickly.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very sharp and courteous Greek Squad. They new what they were doing. Very professional.
This review is from Add-On Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Great knowledgable service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad provided excellent suggestions as to how to set up my in home theater and sound throughout my new home. The were professional and courteous and were able to address all of my needs. .
This review is from Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Sound bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad installed my lg sound bar using the optical cable and it works very well with my Sony tv.
This review is from Soundbar Setup
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 3 out of 5 stars
Title of what???
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far, the sound bar is jus ok. The main bar works just fine. The rear speakers do not seem to be very loud.
This review is from Add-On Soundbar Setup
I would recommend this to a friend Rated 5 out of 5 stars
Geek Squad Delivers!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quality and friendly service. They came up with a solution to a space problem that works better than hoped for at time of purchase.
This review is from Add-On Soundbar Setup
I would recommend this to a friendRated 5 out of 5 stars
Two TV's and remotes
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents mounted two new TV's and connected both of the remotes. They answered my questions and were extremely nice and helpful
This review is from Soundbar Setup
I would recommend this to a friend
