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Customer Ratings & Reviews

SKU:
5554402

Customer reviews

Rating 4.5 out of 5 stars with 7923 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 178 Showing 3,541-3,560 of 7,923 reviews
  • Rated 5 out of 5 stars

    They were great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeksquad set up my soundbar and everything else quickly and effortlessly. They were great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good work just learn how to tell time

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad installed and mounted my tv efficiently and as quickly as the procedure required. If I have a problem at all with the process it was with the in ability of the scheduler to tell time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Soundbar install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a quick and clean job of installing the soundbar. Thank you so very much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Profession service and kept us informed every step taken.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Non-customer service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has the WORST customer service where Geek Squad is involved that I have ever encountered. Now, this isn't about the technician who finally came. This is about scheduling an appointment/ no show/no communication/ you're NOT ALLOWED to speak on the phone with a store manager?????/ only to wake up the next morning to find its been rescheduled for six days later, still eithout any communication from Best Buy. The customer service "chat" site and phone agents are a total joke. They can tell you nothing about why this is happening. HORRIBLE customer service,HORRIBLE communication....I will never recommend Best Buy.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    VIZIO JUNK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SPEAKERS DONT WORK I CALLED VIZIO CUSTOMER SERVICE THEY SENT THE CALL TO PAKISTAN GOT NO HELP.I HAD NO PROBLEM WITH THE INSTALL

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Quick & Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Greek squad came back to replace a faulty HDMI cable that connected my DVD Blu-ray player to my Yamaha AV receiver. The tech was in and out in a short time. I couldn't be happier

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad always gets things done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris got my soundbar synced with the tv and fire stick quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Justin Wong of the Best Buy’s Geek Squad is very professional and knowledgeable. He did an awesome job setting up our Sony home theatre system. My wife and our are very happy with the installation. Justin is the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was very effient.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They delivered on time and were very efficient very friendly and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    sound bar install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sound bar set up completed successful in addition to the TV sound system also installed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks Geeks. Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV installation went very well. Technician on time and explained the work clearly and my use of TV and remote. We couldn't be happier. He did a great job. Thanks Geeks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar instillation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad expertly mounted my Sonos arc sound bar and assisted with connecting some older Sonos equipment. Great technicians.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installed TV, Sound Bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything works perfect. Geek squad installed TV mount on wall and sound bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad set up my TV quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sharp and courteous Greek Squad. They new what they were doing. Very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great knowledgable service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad provided excellent suggestions as to how to set up my in home theater and sound throughout my new home. The were professional and courteous and were able to address all of my needs. .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed my lg sound bar using the optical cable and it works very well with my Sony tv.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Title of what???

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, the sound bar is jus ok. The main bar works just fine. The rear speakers do not seem to be very loud.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Delivers!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality and friendly service. They came up with a solution to a space problem that works better than hoped for at time of purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Two TV's and remotes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted two new TV's and connected both of the remotes. They answered my questions and were extremely nice and helpful

    I would recommend this to a friend