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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7919 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 179 Showing 3,561-3,580 of 7,919 reviews
  • Rated 5 out of 5 stars

    Bose sound bar set up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was able to set up my sound bar within about 10 minutes including setting up my Cable remote to control my soundbar too! Super nice agent and a quick and professional install!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy came in and installed. My sound bar set. My TV up. It was awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installment was excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad delivered and setup the tv pairing ran sound testing with action movies

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Techs quickly connected my old Blue Sound soundbar to the new TV and everything works fine.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Set up my sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service, knowledgeable tech. Xxxxxxxxxxxxxxxxx

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good work just learn how to tell time

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad installed and mounted my tv efficiently and as quickly as the procedure required. If I have a problem at all with the process it was with the in ability of the scheduler to tell time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always such great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have always had such great service and support with Geek Squad! The technician was extremely helpful, professional and went above and beyond to do our installation. With service like this we will continue using the Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    dream squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad performed service quickly and efficiently. came on time. were very helpful and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Quick & Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Greek squad came back to replace a faulty HDMI cable that connected my DVD Blu-ray player to my Yamaha AV receiver. The tech was in and out in a short time. I couldn't be happier

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Title of what???

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, the sound bar is jus ok. The main bar works just fine. The rear speakers do not seem to be very loud.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Delivers!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality and friendly service. They came up with a solution to a space problem that works better than hoped for at time of purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very nice crew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the folks that came to my house were fantastic there was snow on the ground they had booties to put on very fast explained all the details gave me there business cards if any questions took away all the boxes i plan on using them again soon

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Two TV's and remotes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted two new TV's and connected both of the remotes. They answered my questions and were extremely nice and helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks Geeks. Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV installation went very well. Technician on time and explained the work clearly and my use of TV and remote. We couldn't be happier. He did a great job. Thanks Geeks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is first class

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job . Will use them next time we're in need of electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek guys set up and explained everything how to use and actually set it up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Tech was highly professional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad tech was completely knowledgeable and spent extra time explaining the functions and their use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Informative and knowledgeable! Politeness and willing to answer questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Justin Wong of the Best Buy’s Geek Squad is very professional and knowledgeable. He did an awesome job setting up our Sony home theatre system. My wife and our are very happy with the installation. Justin is the best.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung Soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Disappointed it couldn’t be connected to my Comcast remote. A separate device must be used for volume. Weak.

    I would recommend this to a friend
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