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Customer Ratings & Reviews

SKU:
5554402

Customer reviews

Rating 4.5 out of 5 stars with 7928 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 179 Showing 3,561-3,580 of 7,928 reviews
  • Rated 5 out of 5 stars

    Skilled at installing audio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I paid to have my older (7 years) TV and sound equipment mounted to the wall and hooked up. The two employees that came to my house were knowledgeable and up to date as to the out of date equipment I own. Thanks so much!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    True special sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had to pause the show, because I thought the sould was coming from another room

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was knowledgeable and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were super helpful and installed my products with patience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greek Squad was efficient and very helpful. They did excellent work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who came to the house to install the TV were very knowledgable about both the TV and the service. They were able to answer all our questions, and seemed happy to do so. We were VERY pleased with all they did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This squad mounted 1 TV & installed another.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two TVs were set up, 1 was mounted on the bedroom wall and the other set up with soundbar effortlessly. They even helped us get an app set up for watching & went over all instructions with us.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    average job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the geek squad come and install a 75 inch TV and soundbar to the wall. The TV is not level and the crew did not install the soundbar, they said it needed brackets, which i was not told about when i bought the soundbar in-store. They left without getting the TV to work. I had to plug the cables in and set everything up. $200 for them to put the TV mount on the wall and lift the TV up. This was not a new TV purchase, the TV was sitting on a counter and the soundbar was sitting at the base. Easy job except for the weight of the TV. Use them again?? maybe.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installation of soud system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did an excellent job installing the sound system and showing us how to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geed Squad installed new TV and connected it Sono

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my new TV and then connected it to my existing Sono system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were great! They delivered our new tv, set it up and made sure we know how to use the remote. They used shoe covers each time they came into my hose, were respectful, funny and very polite..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Makes a difference

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound bar was installed by the geek squad when the TV and the DVD was installed. Again, I must acknowledge the geek squad was very obliging with my request.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech arrived on time. He was very patient with me and answered all my questions. He reviewed the steps several times until I was confident in how to do it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my soundbar quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was amazing I first purchased a different soundbar but wasn't happy with it. So I chose Sonos. Love the Sonos soundbar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    YAY GEEK SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad connected all my tv and soundbar devices in great time and precision.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had this service as we need somebody to install the wall mount for our TV. But I wouldn't have had the service itself as it's expensive. But the serviceman was very polite and knew what he's doing. I have no complain about his service.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my soundbar with ease.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad mounted my soundbar, and took the time to walk me through the setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 men that came out to deliver and setup our new TV and soundbar were wonderful. Aside from the excellent job in setting up the equipment they were VERY nice and considerate of my husband and myself and our home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech support for my new tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is the best. Knowledgeable, courteous and always get the job done. For me being a Total Tech member is well worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad connected sound equipment for my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected the receiver, speakers and subwoofer. They were really professional an polite

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very helpful in giving suggestions on where to set up my tv and help with actual setup of programs. Very friendly and efficient.

    I would recommend this to a friend