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45575 Dulles Eastern Plz
Ste 188
Sterling, VA 20166
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  • Front. Geek Squad® - Basic Audio Setup.

Basic Audio Setup

SKU:
5554402
See Details

Customer reviews

Rating 4.5 out of 5 stars with 7919 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 180 Showing 3,581-3,600 of 7,919 reviews

  • Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great install with quality products…well done on everything!

    This review is from Add-On Soundbar Setup

    I would recommend this to a friend

  • Superlative Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your technician, Moussa, was exemplary in every respect and exceeded expectations.

    This review is from Soundbar Setup

    I would recommend this to a friend

  • Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Greek Squad know the stuff. Help hook-up my sound bar, StereoTV and Play station.

    This review is from Add-On Soundbar Setup

    I would recommend this to a friend

  • Geek Squad Moved Soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents moved my soundbar from one room to another. They connected it and made sure it was working properly.

    This review is from Soundbar Setup

    I would recommend this to a friend

  • HLM

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad will be setting up my tv and sound bar on December 15

    This review is from Soundbar Setup

    I would recommend this to a friend
  • Cons mentioned:
    Soundbar

    Soundbar set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the second time to take missions came out to address issues with the sound bar. It's still failed to function right after they left. Soundbar was also damaged during the visit and I had to purchase a splitter($70.00) to hard wire the sound bar into the television rather than use the Wi-Fi setup.

    This review is from Soundbar Setup

    I would recommend this to a friend

  • Great knowledgable service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad provided excellent suggestions as to how to set up my in home theater and sound throughout my new home. The were professional and courteous and were able to address all of my needs. .

    This review is from Soundbar Setup

    I would recommend this to a friend

  • Very Professional!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very professional group of young men that was dedicated to ensuring that I was pleased with their services!!

    This review is from Soundbar Setup

    I would recommend this to a friend

  • Happy with final outcome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents updated my stereo system. While it took 2 times (and about 3 mos) to do it and to get the correct equipment, I am happy with the outcome and they were great guys.

    This review is from Soundbar Setup

    I would recommend this to a friend

  • Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service from the agent... took his time and offered to help clean up after himself

    This review is from Soundbar Setup

    I would recommend this to a friend

  • Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech people were terrific. Tv was mounted perfectly

    This review is from Add-On Soundbar Setup

    I would recommend this to a friend

  • Sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed the sound bar to the television. Very professional, courteous and answered our questions.

    This review is from Soundbar Setup

    I would recommend this to a friend

  • Soundbar installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent re integrated my bose soundbar and base speaker with my tv remote.

    This review is from Soundbar Setup

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Installer Not Familiar with Stereo Set Up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Technician sent to install a stereo system, that had been in for warranty work, did not know how to do it, even though we had all the cables labeled. It should have been a "plug and play". He could not get zones 2 or 3 to work. Fortunately for us, there was another technician here to re-program the remote. After the first technician left, he took care of both, even though it was not his job. He was fantastic! The first technician was a sub-contractor and the second was an actual Geek Squad tech.

    This review is from Soundbar Setup

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hey there! Thanks for taking the time to share your experience with us during your stereo installation. I hate to hear that at the beginning you had some issues, but I'm glad that everything worked in the end when the Geek Squad AutoTech took over. I hope that everything is working as it should be, and if you have any issues, please don't be afraid to give us a call at (888) BEST-BUY, or (888) 237-8289.

  • SUPER FAST!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE GUYS WERE QUICK AND POLITE. I HAD THE UNIT INSTALLED FOR MY MOM. SHE IS VERY PLEASED.

    This review is from Soundbar Setup

    I would recommend this to a friend

  • Geek Squad installed my 77 inch tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job. Mounted my 77 inch tv and sound bar. They were clean, polite and fast. I would use them anytime.

    This review is from Soundbar Setup

    I would recommend this to a friend

  • Better job the second time around

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unlike the poor job and lack of communication on the initial installation, The gentleman was thorough and helpful

    This review is from Soundbar Setup

    I would recommend this to a friend

  • Sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Live the sound bar and added features geek squad showed me

    This review is from Add-On Soundbar Setup

    I would recommend this to a friend

  • GREAT bunch of guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GEEK SQUAD techs that came out were OUTSTANDING!!! Great team and the nicest guys. So much patience to do the extra things they do. I was extremely pleased

    This review is from Soundbar Setup

    I would recommend this to a friend

  • Pleased with installer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time, professional and friendly. He took time to explain operation off. New sound board.

    This review is from Soundbar Setup

    I would recommend this to a friend
Page 180, Showing 3,581-3,600 of 7,919 reviews
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