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Customer Ratings & Reviews

SKU:
5554402

Customer reviews

Rating 4.5 out of 5 stars with 7928 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 180 Showing 3,581-3,600 of 7,928 reviews
  • Rated 5 out of 5 stars

    Quick & Efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad knows how to set up and hook up a soundbar very quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech did a wonderful job setting sound bar up again for us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DeSha did a fantastic job of connecting the sound bar system to our new tv and also moving and setting up our old tv and connecting the sound bar. I cannot say enough about the professionalism and knowledge of DeSha.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great look.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like having the sound bar attached to the bottom of the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team showed up on time, very professional answered all questions I had

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad provided excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents assembled and mounted the television and sound bars

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad installed our Sonos components quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very knowledgeable and professional. Did a great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up was great!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up our TV and connected it to our sound system and DVD player. They explained to us how the new remote worked and made sure we understood the operation before they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Timely; courteous; knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent helped me with an alignment issue for my TV mount; recommended a TV antenna that would work with the system; and advised on Sonos 2.0 controller upgrade. All good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed our sound bar quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound bar was installed and the remote was explained to us. We had no idea how to install the soundboard ourselves even though they said was simple. Great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Moved Soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents moved my soundbar from one room to another. They connected it and made sure it was working properly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Delivery and Set up Team Very Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New TV and sound bar delivered together. Crew set up and connected them together. Also ensured my streaming services were working and completed sign ins.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad knew their stuff!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents got our system straightened out, and explained what they did, in addition to suggesting another wi-fi system that is new and Would improve our reception greatly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Tech was highly professional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad tech was completely knowledgeable and spent extra time explaining the functions and their use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    dream squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad performed service quickly and efficiently. came on time. were very helpful and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job! The sound bar wasn't new. They had to attach it with new materials.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung Soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Disappointed it couldn’t be connected to my Comcast remote. A separate device must be used for volume. Weak.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    jerry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rick and his helper were very good, did a nice, clean and good job. We were very happy with the results. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my 77 inch tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job. Mounted my 77 inch tv and sound bar. They were clean, polite and fast. I would use them anytime.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better job the second time around

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unlike the poor job and lack of communication on the initial installation, The gentleman was thorough and helpful

    I would recommend this to a friend