Black Friday in JulyEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

SKU:
5554402

Customer reviews

Rating 4.5 out of 5 stars with 7928 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Basic Audio Setup for its sound quality, ease of use, and efficient installation. Many appreciate the technician's knowledge, connectivity options, and overall professionalism. However, some customers have reported issues with the soundbar's longevity and compatibility, as well as concerns about the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 181 Showing 3,601-3,620 of 7,928 reviews
  • Rated 5 out of 5 stars

    Sound bar install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have always had good experiences using the Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed my lg sound bar using the optical cable and it works very well with my Sony tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Professional!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very professional group of young men that was dedicated to ensuring that I was pleased with their services!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed the sound bar to the television. Very professional, courteous and answered our questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    justin was great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Justin was Great. He showed me everything I needed to Know

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rehooking of tv and accesories

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents made quick work of rehooking my TV to all of my other components and organizing all the cords. Great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV and paired my remote.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is a joy to do business with. I will always be back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Young man did a very good job and helped this old man understand how everything works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arrived timely, courteous, knowledgeable

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent setup a universal remote so that we didn't need 5 separate remotes. Cason was very professional and knew how to program the universal remote which has made our live easier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my soundbar.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent, Erika, way very professional and displayed a deep understanding of the soundbar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They were great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeksquad set up my soundbar and everything else quickly and effortlessly. They were great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is excellent

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geek Squad agent was efficient, polite, and had answers for my questions. The agent mounted my TV, connected and updated (if needed) all components, and was done in an hour. Pretty nice!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid Setup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was set up properly, I had to adjust the position of a couple things. I had one small issue, but you have the 90 days to have them come back out to resolve any issues that arise. All in all I am pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Why do it yourself?

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this service to wall mount 2 big screen TVs and also to install a new surround sound amplifier. The service has always been quick and accurate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar not used

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Soundbar was not needed, decided not to use the one we had. Service was not needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to accompany my Large TV installation package. I got a great price of just $49.99 for the audio installation to replace my old system. Very happy with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jesse did a great job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech who installed our wall mounts and TV's did a great job. Also connected internet, special components and gave us a very easy to understand lesson on how to use them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad agent solved home theater problem.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Add-on speakers were not functioning. Geek Squad agent got all home theater equipment up and running properly within about 20 minutes. Everything working fine now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad delivered my new TV, set it up and set up the audio for me. They were on time, professional and answered all my questions. I have used Geek Squad before and will use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were great showed up on time and fixed my issue.

    I would recommend this to a friend